Tech Business Analyst

Pontoon; Greater London; Hybrid; GBP 88,000 - 115,000; Full time

Job summary

Pontoon is seeking a Tech Business Analyst to support a major data transformation programme in London. The role focuses on gathering requirements, mapping data flows, and ensuring data quality across systems.

You will bridge business and technology teams, documenting artefacts in Confluence and collaborating with engineers and architects. The ideal candidate will have experience in data-focused projects, strong communication skills, and the ability to translate business needs into technical

Qualifications

• Proven experience gathering requirements across data projects.
• Ability to map data flows and document end-to-end processes.
• Strong stakeholder management and clear communication.
• Translate business needs into technical requirements and vice versa.
• Experience documenting in Confluence and maintaining artefacts.

Responsibilities

• Gather, analyse, and document business and technical requirements.
• Collaborate with multiple data sources to map end-to-end data flows.
• Ensure data collection, structuring, and accessibility for users and downstream systems.
• Support data enrichment and transformation for business applications.
• Coordinate with teams to align data requirements and deliverables.
• Translate concepts for technical teams and document artefacts in Confluence.
• Maintain data mapping and requirements documentation.
• Collaborate with engineers and architects to enhance data architecture.
• Facilitate communication between technical and non-technical stakeholders.
• Identify opportunities to improve data quality and governance.

Skills

Requirements gathering

Data mapping

Stakeholder management

Communication

Confluence documentation

Data flows

Business-IT liaison

Tools

Confluence

Job description

Job Title: Tech Business Analyst
Location: London (3 days per week onsite)
Remuneration: 550 per day via Umbrella
Contract Details: Fixed Term Contract, 6 months

Responsibilities:
Our client is seeking a dynamic Tech Business Analyst to play a pivotal role in a major data transformation programme. This opportunity is perfect for those who thrive at the intersection of business and technology, aiming to enhance data collection, management, and accessibility across the organisation. Key responsibilities include:

• Gather, analyse, and document comprehensive business and technical requirements.
• Collaborate with multiple data sources to map and document end-to-end data flows effectively.
• Ensure data is collected, structured, and made accessible for users and downstream systems.
• Support the enrichment and transformation of data for business applications.
• Coordinate with various teams and stakeholders to align data requirements.
• Translate technical concepts into clear business requirements and actionable deliverables.
• Maintain documentation, requirements, and data mapping artefacts in Confluence.
• Collaborate closely with engineers and architects to enhance existing data architecture.
• Facilitate communication between technical and non-technical stakeholders throughout the project lifecycle.
• Identify opportunities for improving data quality, governance, and overall usability.

Required Experience:
The ideal candidate will have a strong background in business analysis within technology or digital transformation programmes, showcasing:

• Proven experience with data-focused projects involving multiple systems and stakeholders.
• Excellent requirements gathering, analysis, and documentation skills.
• Familiarity with data mapping and documenting complex data flows.
• Ability to translate business needs into detailed technical requirements and vice versa.
• Strong stakeholder management and coordination skills.
• Exceptional communication abilities to operate effectively in both business and technical environments.
• Experience with Confluence for documentation and requirements management.

Technical Environment:
While this role is not hands‑on technical, comfort in discussing technical concepts with engineering teams is essential. Knowledge of technologies such as Java, Spring, Microservices Architecture, APIs, and Backend Data Platforms will be beneficial.

Ideal Candidate:
Our client is looking for a proactive individual who enjoys stakeholder engagement, data mapping, and requirements gathering. This role is suited for someone who can drive clarity between business and technology teams and support large‑scale data and architecture initiatives. If this resonates with your experience and aspirations, this is an excellent opportunity to make a significant impact!

This engaging role awaits a Tech Business Analyst who is ready to take on a challenge and contribute to a transformative project in a vibrant retail environment.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more.