Tech Analyst

Gravitas Group; Cardiff; On-site; GBP 45,000 - 65,000; Full time

Job summary

Gravitas Group in the United Kingdom is seeking a Tech Analyst to drive digital transformation by expanding the use of Microsoft 365, AI, and business systems across the organisation.

You will be the main contact for technology queries, support users, coordinate with MSPs, and deliver reporting solutions. Success will hinge on AI adoption, automation, and effective governance. This role offers a cloud-first, modern working style and close collaboration with stakeholders.

Qualifications

• Experience in a Tech Analyst, IT Analyst, Business Systems Analyst, or similar role.
• Strong MS 365 experience including SharePoint, Teams, and Excel.
• Exposure to Power BI and/or Power Platform.
• Excellent stakeholder engagement and communication skills.
• Proven track record documenting processes and enhancing workflows.
• Autonomous, proactive approach with enthusiasm for AI and emerging technologies.

Responsibilities

• Lead the adoption of Microsoft 365 technologies including SharePoint, Teams, Power Platform, and Copilot.
• Drive the implementation of AI tools and automation initiatives to enhance productivity.
• Support users and liaise with external Managed Service Providers.
• Assist with technology projects, system enhancements, and digital transformation initiatives.
• Build and maintain dashboards and reporting solutions using Power BI.
• Collaborate with stakeholders to identify process improvement opportunities.
• Support governance, cyber security, and operational resilience activities.

Skills

Microsoft 365

SharePoint

Teams

Power Platform

Copilot

AI tools

Dashboards

Stakeholder engagement

Tools

Power BI

Job description

Tech Analyst

The Tech Analyst role supports our client’s digital transformation initiatives by enhancing the adoption and utilisation of Microsoft 365, AI, and business systems across the organisation. The position offers a unique opportunity to work in a forward-thinking, technology-led environment committed to innovation and modern ways of working.

Our client is a purpose-led organisation investing heavily in technology, AI, and digital transformation. With ambitious growth plans and a modern, cloud-first technology estate, they aim to drive technological adoption and operational efficiency.

Role Overview

The Tech Analyst will act as the primary point of contact for technology-related queries, championing Microsoft 365 tools including SharePoint, Teams, Power Platform, and Copilot. The role involves supporting users, coordinating with external providers, and contributing to digital projects. Success will be measured by the effective adoption of AI and automation tools and the delivery of reporting solutions. You will work with stakeholders to identify process improvements and support technology governance, cybersecurity, and resilience activities.

Key Skills & Experience

• Lead the adoption of Microsoft 365 technologies including SharePoint, Teams, Power Platform, and Copilot
• Drive the implementation of AI tools and automation initiatives to enhance productivity
• Support users and liaise with external Managed Service Providers
• Assist with technology projects, system enhancements, and digital transformation initiatives
• Build and maintain dashboards and reporting solutions using Power BI
• Collaborate with stakeholders to identify process improvement opportunities
• Support governance, cyber security, and operational resilience activities

Requirements

• Right to work in the UK
• Experience in a Technology Analyst, IT Analyst, Business Systems Analyst, or similar role
• Strong Microsoft 365 experience, including SharePoint, Teams, and Excel
• Exposure to Power BI and/or Power Platform
• Excellent stakeholder engagement and communication skills
• Proven track record documenting processes and enhancing workflows
• Autonomous, proactive approach with enthusiasm for AI and emerging technologies