Team Support Officer

NHS; Oxford; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

An exciting opportunity exists as a Team Support Officer in the SEN Business Support Team within the NHS. This temporary role, based in Oxford, involves critical administrative tasks supporting children with special educational needs, providing a chance to enhance your skills in a fast-paced environment focused on quality service.

Benefits

Flexible working culture

28 days holiday plus bank holidays

Employee Assistance Programme

Local government pension scheme

Learning and development opportunities

Qualifications

• Organised and detail-oriented person with good ICT skills.
• Ability to build strong working relationships with various stakeholders.
• A commitment to providing first-class customer service.

Responsibilities

• Upload information to the database and create financial paperwork.
• Raise payments and charges and coordinate training events.
• Support the Special Educational Needs Services.

Skills

Organisation

ICT skills

Customer Service

Attention to Detail

Job description

Team Support Officer, 37 hours per week, supporting the SEN Business Support Team based in County Hall.This position will initially be temporary for 12 months, with potential to become permanent.Some of the work that you will be undertaking will be:Uploading information to our databaseCreating financial paperworkRaising payments and chargesCoordinating training eventsMaintaining spreadsheetsSupporting our Special Educational Needs Services

Main duties of the job

We are looking for people that are organised, have good ICT skills and can build excellent working relationships with suppliers, schools and professionals and will strive to provide efficient and first-class customer service.A keen eye for detail is essential in this role.We have a dedicated training and induction plan where we will develop your knowledge, skills and expertise.

About us

An exciting role is available in our fast-paced team supporting our Children with Special Educational Needs Service.This role within the SEN Business Support team focuses on the following specialisms: arranging and monitoring financial transactions, reviewing management information/reporting, updating business systems and communicating with schools and suppliers.

Job responsibilities

Position: Team Support Officer

Salary range: £28,163 - £30,060 per annum

Work location: County Hall, Oxford

(NB - We promote agile working so there will be opportunities to do a mixture of working from an office and working from home)

Contract type: Temporary for 12 months initially

About Us

An exciting role is available in our fast-paced team supporting our Children with Special Educational Needs Service.

This role within the SEN Business Support team focuses on the following specialisms: arranging and monitoring financial transactions, reviewing management information/reporting, updating business systems and communicating with schools and suppliers.

About the Role

Team Support Officer, 37 hours per week, supporting the SEN Business Support Team based in County Hall.

This position will initially be temporary for 12 months, with potential to become permanent.

Some of the work that you will be undertaking will be:

• Uploading information to our database
• Creating financial paperwork
• Raising payments and charges
• Coordinating training events
• Supporting our Special Educational Needs Services

About you

We are looking for people that are organised, have good ICT skills and can build excellent working relationships with suppliers, schools and professionals and will strive to provide efficient and first-class customer service.

A keen eye for detail is essential in this role.

We have a dedicated training and induction plan where we will develop your knowledge, skills and expertise.

For an informal discussion about the role please contact - Fiona Clayton, Business Support Team Leader on 07586479019 or email [e-mail]

Rewards and benefits

We have a raft of rewards and benefits as a Local Authority including

• Culture of flexible working
• Technology to appreciate agile working where role permits
• 28 days holiday p.a. plus bank holidays, increasing up to 31 days with service
• Option to buy additional holiday
• Employee Assistance Programme including access to health and wellbeing help
• Membership of the Local Government contributory pension scheme
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities to encourage your ongoing development

Ourcommitment to:Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to:Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to:Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to:Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: [e-mail]

Person Specification

General Requirements

• Please refer to job description above
• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.