Team Support Adminstrator

CLASSIC CLEANING; Harlow; On-site; GBP 29,000 - 35,000; Full time

Job summary

CLASSIC CLEANING in Harlow is seeking a Team Support Administrator to provide day-to-day administrative support across the office and management team. You will juggle multiple tasks, update client and cleaner data in the ACT system, and help generate reports for management.

The role is office-based with a 9:00am–5:00pm schedule, starting January 2027. The successful candidate will have strong Excel/Outlook skills, attention to detail, and a proactive, reliable approach.

Qualifications

• : Strong organisational and administrative skills.
• : Good written and verbal communication skills.
• : Confident using Microsoft Office, particularly Outlook, Word and Excel.
• : Able to prioritise workloads and manage several tasks at once.
• : Previous office administration or team support experience would be advantageous.

Responsibilities

• Opening and closing the office.
• Opening and distributing incoming post.
• Answering telephone calls and responding to voicemail messages.
• Working with managers to ensure client profiles and cleaner information are accurate.
• Producing client and cleaner data reports from the ACT system.
• Monitoring customer feedback forms and following up where required.
• Maintaining the site manual spreadsheet and related site manuals.
• Sending clients electronic copies of Liability Insurance and Health & Safety documentation.
• Updating client profile information on the ACT system.
• Managing BLIP sign-in/sign-out information and printing/laminating QR codes.
• Maintaining the client Christmas holiday/shutdown spreadsheet.
• Ordering office stationery and supplies.
• Testing the office fire alarm every other Tuesday.
• Supporting Directors with additional administrative projects.

Skills

Organisational skills

Administrative skills

Microsoft Office

Outlook

Excel

Communication skills

Attention to detail

Prioritisation

Proactive

Team support

Tools

Outlook

Word

Excel

Job description

Team Support Adminstrator Jobs in Harlow at CLASSIC CLEANING

We are looking for an organised, reliable and proactive Team Support Administrator to provide day-to-day administrative support to our office and wider management team.

This is a varied role that will suit someone who is comfortable managing multiple administrative tasks, communicating with clients and managers, and ensuring that company and client information is kept accurate and up to date.

Key Responsibilities

Your duties will include:

• Opening and closing the office.
• Opening and distributing incoming post.
• Answering telephone calls and responding to voicemail messages.
• Working closely with managers to ensure client profiles and cleaner information are accurate and up to date.
• Producing client and cleaner data reports from the ACT system.
• Monitoring customer feedback forms, sending follow-up emails and following up where required.
• Maintaining the site manual spreadsheet.
• Preparing, updating and maintaining site manuals.
• Sending clients electronic copies of Liability Insurance and Health & Safety documentation.
• Updating client profile information on the ACT system.
• Managing BLIP sign-in/sign-out information and printing and laminating QR codes.
• Maintaining the client Christmas holiday/shutdown spreadsheet.
• Ordering office stationery and supplies.
• Testing the office fire alarm every other Tuesday.
• Supporting Directors with additional administrative projects as required.

Start day: January 2027 (Start date TBC)

Working Hours: 9.00am to 5.00pm (Office-based)

Location: Office based – CM20 2BN

Basic: £32,000

About You

Essential:

• Strong organisational and administrative skills.
• Good written and verbal communication skills.
• Confident using Microsoft Office, particularly Outlook, Word and Excel.
• Good attention to detail and accuracy.
• Comfortable communicating with clients, managers and colleagues.
• Able to prioritise workloads and manage several tasks at once.
• Proactive, dependable and willing to take ownership of day-to-day administrative duties.
• Previous office administration or team support experience would be advantageous.

This is an extremely exciting opportunity to join a respected, growing business and friendly environment. Our specific market sector focus is within the Corporate, Education, Managing Agents and Housing Associations.

Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Work Location: In person

Title: Team Support Adminstrator

Company: CLASSIC CLEANING

Location: Harlow