Proactive Office & Team Support Administrator

CLASSIC CLEANING; Harlow; On-site; GBP 29,000 - 35,000; Full time

Job summary

CLASSIC CLEANING in Harlow is seeking a Team Support Administrator to provide day-to-day administrative support across the office and management team. You will juggle multiple tasks, update client and cleaner data in the ACT system, and help generate reports for management.

The role is office-based with a 9:00am–5:00pm schedule, starting January 2027. The successful candidate will have strong Excel/Outlook skills, attention to detail, and a proactive, reliable approach.

Qualifications

• : Strong organisational and administrative skills.
• : Good written and verbal communication skills.
• : Confident using Microsoft Office, particularly Outlook, Word and Excel.
• : Able to prioritise workloads and manage several tasks at once.
• : Previous office administration or team support experience would be advantageous.

Responsibilities

• Opening and closing the office.
• Opening and distributing incoming post.
• Answering telephone calls and responding to voicemail messages.
• Working with managers to ensure client profiles and cleaner information are accurate.
• Producing client and cleaner data reports from the ACT system.
• Monitoring customer feedback forms and following up where required.
• Maintaining the site manual spreadsheet and related site manuals.
• Sending clients electronic copies of Liability Insurance and Health & Safety documentation.
• Updating client profile information on the ACT system.
• Managing BLIP sign-in/sign-out information and printing/laminating QR codes.
• Maintaining the client Christmas holiday/shutdown spreadsheet.
• Ordering office stationery and supplies.
• Testing the office fire alarm every other Tuesday.
• Supporting Directors with additional administrative projects.

Skills

Organisational skills

Administrative skills

Microsoft Office

Outlook

Excel

Communication skills

Attention to detail

Prioritisation

Proactive

Team support

Tools

Outlook

Word

Excel

Job description

CLASSIC CLEANING in Harlow is seeking a Team Support Administrator to provide day-to-day administrative support across the office and management team. You will juggle multiple tasks, update client and cleaner data in the ACT system, and help generate reports for management.

The role is office-based with a 9:00am–5:00pm schedule, starting January 2027. The successful candidate will have strong Excel/Outlook skills, attention to detail, and a proactive, reliable approach.