Team Supervisor - Connect to Work

EMEA3 Recruitment; Chichester; Hybrid; GBP 44,000 - 47,000; Full time

Benefits offered by this job

Laptop and mobile provided

27 days annual leave (28 after 5 years

Local government pension scheme

West Sussex Choices discounts

Job summary

West Sussex County Council is seeking a Team Supervisor for the Connect to Work programme in West Sussex to support Employment Advisors and manage caseloads across the county. You will provide guidance, ensure Fidelity to IPS/SEQF models, and work with employers to secure meaningful employment for participants.

The role requires travel and offers a mix of base-site attendance with potential remote work, salary with benefits, and a fixed-term contract until 31 March 2029.

Qualifications

• Excellent organisational skills with ability to manage a caseload and prioritise demands effectively.
• Strong communication and collaboration with diverse groups including communities, participants, employers and support teams.
• High emotional intelligence with ability to empathise and build rapport with people facing barriers.
• Ability to use assessment processes and manage risk with individuals with complex needs.
• Tenacity, resilience and resourcefulness to navigate challenging situations and find solutions.

Responsibilities

• Lead and supervise a team of Employment Advisors and oversee their caseloads.
• Provide 1-1 and team-wide specialist advice and guidance to improve performance.
• Engage with employers to support job placements and external partnerships.
• Support training and upskilling needs within the team.
• Travel to various county-wide locations as part of the role.

Skills

Organisational skills

Communication

Emotional intelligence

Rapport building

Caseload management

Job description

An exciting opportunity to transform lives by supporting people into rewarding, meaningful work.

Do you have enjoy supporting people to make a difference?

Are you solution-focused and creative?

Are you good at building trust and rapport, and comfortable communicating with individuals and groups?

If the answer is yes, we want to hear from you!

We are recruiting a Team Supervisor for Connect to Work in West Sussex to support our teams

Connect to Work is a national, government-funded initiative, aimed at empowering individuals facing barriers to finding employment across West Sussex and Brighton & Hove.

You will be at the heart of delivering the service in West Sussex, working with a caseload of participants and with local employers, to provide information, advice, guidance, support, and to help people move into meaningful employment.

If you are eager to discover more about the Connect to Work programme and see how it can create life-changing opportunities by unlocking the world of work for people across West Sussex and Brighton and Hove, visit ourConnect to Work Careers Page.

Salary: £44,075 to £47,181 per annum

Contract Type:Fixed Term Contract until 31 March 2029

Working Pattern:Full-time (37 hours per week)

Location:based at County Hall, West Street, Chichester PO19 1RQ with required countywide travel.

Interview Date: 17th and 18th September

This role requires the successful candidate to travel independently to various venues and council locations across the County, including to areas that may not be easily accessible by public transport. Pool Cars and Bikes available.

Regular attendance at your base location will also be necessary, and there will be opportunities for remote work. Final arrangements will be confirmed with the successful candidate.

About the Job

In this people-focused, challenging and rewarding position, you will support a team of Employment Advisors who work directly with people in the community. You will empower and enable this team to make transformative, and positive changes in the lives of participants.

As Team Supervisor, you will support a team of Employment Advisors and their caseloads, offering 1-1 and team-wide specialist advice and guidance, overseeing team performance, facilitating peer support and ensuring fidelity to the Individual Placement and Support (IPS) and Supported Employment Quality Framework (SEQF) Supported Employment models.

You will offer practical and outcome-focused information and guidance to your team of Employment Advisors and have the insight, specialist knowledge and judgement to elevate problems and flag concerns to senior colleagues.

You will support Employment Advisors with employer engagement and will respond proactively where you identify training or upskilling needs.

Your team will be working with diverse client groups and in various county-wide locations. There will be a routine requirement to travel to different locations across the county.

You will be based in a welcoming and inclusive team, with access to training, peer support and wellbeing resources.

We would love to hear from you if you have

• Good organisational skills: capable of managing a caseload and prioritising competing demands effectively.
• The ability to communicate and collaborate with a wide range of people, including members of the wider community, service participants, as well as employers and clinical or specialist support teams.
• Emotional intelligence and the ability to empathise with, build and maintain rapport with people with significant barriers.
• The ability to use assessment processes and to manage risk with people who may have complex needs and barriers.
• Tenacity, resilience and resourcefulness – the ability to overcome challenging situations and find alternative solutions.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Rewards and Benefits

We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

A laptop and mobile will be supplied if applicable to your role. You will benefit from27days annual leave, rising to 28 days after 5 years’ service (pro rata for part time) plus the opportunity to buy additional leave and an excellentlocal government pension scheme.

A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.

For more information about the wide variety of benefits you can take advantage of please visit ourRewards and Benefits page.

Further Information

The reference number for this role is CPP01420

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, enhanced Disclosure and Barring Service (DBS) check, 5 years of satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on ourapplication helppage.