Team Member - KFC

Moto Hospitality; Kirk Deighton; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Discretionary bonus pay

55% colleague discount

Enhanced benefits

Funded qualifications

Job summary

Moto Hospitality at Wetherby Services is seeking a friendly Team Member to welcome customers, take orders and prepare KFC products to order with speed and accuracy.

You'll join a fast-paced team and support store and kitchen prep for the next day, with shifts across mornings and evenings. We offer development opportunities, discounts, and a discretionary annual bonus, plus enhanced benefits for our colleagues.

Qualifications

• Friendly and enthusiastic approach to customer service.
• Ability to work in a fast-paced environment while staying focused.

Responsibilities

• Greet customers with a warm welcome.
• Process orders efficiently and accurately.
• Assemble KFC products to order with speed and accuracy.
• Deliver brand standards and maintain cleanliness.
• Resolve customer inquiries with a positive, solution-focused mindset.
• Collaborate with colleagues to ensure a productive team environment.
• Create a memorable customer experience that encourages return visits.
• Help prepare the store and kitchen for following days.

Skills

Friendly & enthusiastic

Customer service

Teamwork

Thrive in fast-paced environments

Job description

Team Member - £12.90ph

Shifts: Vary between 7am to Midnight, mixture of weekdays and weekends required

Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT

Are you ready to be our next KFC Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.

What We Offer Our Team Members

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 55% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications

What You’ll Be Doing As a Team Member

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Assembling a range of KFC products to order with speed and accuracy to perfection
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following days trade

What We’re Looking For In You

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What We Value

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Disclaimers

• Hourly rates of pay may differ for under 18’s
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP