Team Member - KFC

Moto; South Tyneside; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Bonus pay (Christmas)

Colleague discount

Enhanced benefits

Funding for qualifications

Job summary

Moto is hiring a Team Member to join our rest stop team. You’ll be delivering KFC’s renowned chicken and providing exceptional customer service in a fast-paced environment at Thurrock Services.

The role starts as an initial 7-hour contract with shifts between 10am and 11pm across weekdays and weekends, with a discretionary Christmas bonus potential. We offer development opportunities, staff discounts of up to 55%, sick pay, life assurance, and funded qualifications as part of our benefits

Responsibilities

• Greet customers with a warm and friendly welcome
• Process orders and requests efficiently
• Assemble a range of KFC products to order with speed and accuracy
• Deliver brand standards to customers
• Resolve enquiries with a customer-centric mindset
• Work with colleagues to deliver a culture of togetherness
• Leave customers with a memorable experience worth coming back for
• Help prepare the store and kitchen for the next trade

Skills

Customer service

Teamwork

Adaptability

Job description

Team Member - £12.90ph

Shifts: Vary between 10am to 11pm, mixture of weekdays and weekends required, initial 7hr contract

Address: Thurrock Services, M25, Junction 30/31, Arterial Road, Grays RM16 3BG

Are you ready to be our next KFC Team Member?

Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our Team Members:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 55% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications

What you’ll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Assembling a range of KFC products to order with speed and accuracy to perfection
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following days trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Disclaimers:

*Hourly rates of pay may differ for under 18’s

*Please note this role internally is known as Customer Service Assistant

*Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP