Team Member - Greggs

Moto Hospitality; Reading; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Up to 1 week's discretionary bonus pay

Up to 60% colleague discount

Enhanced benefits and life assurance

Funded qualifications

Weekly Pay

Job summary

Moto Hospitality’s Reading Services site is hiring a Team Member to help deliver Greggs’ sausages and baked goods with outstanding service. The role is full-time, 35 hours per week, at Reading Services on the M4, RG30 3UQ, with a wage of £12.83 per hour.

You’ll welcome customers, take orders, prepare items, restock displays, and keep the store clean and inviting. We offer weekly pay, a discretionary Christmas bonus, staff discounts, and development opportunities.

Qualifications

• Experience in customer service is preferred.
• Able to work in a fast-paced environment.
• Flexibility with shifts is beneficial.

Responsibilities

• Greet customers with a warm and friendly welcome.
• Process orders and requests in a timely and efficient manner.
• Produce a range of hot food, baked goods and beverages throughout the day.
• Deliver brand standards to a high level.
• Resolve enquiries with a customer-centric mindset.
• Restock displays to maximise product availability.
• Keep workspace and store clean, tidy and welcoming.
• Collaborate with colleagues to maintain a culture of teamwork.
• Leave customers with a memorable experience to return for.
• Help prepare the store and kitchen for the next day.

Skills

Customer service

Cash handling

Teamwork

Food service

Fast-paced environment

Tools

None

Job description

Shifts: Full Time, 35 Hours per week

Reading Services, M4 motorway, Burghfield, Reading RG30 3UQ

Are you ready to be our next Greggs Team Member? Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK’s rest stop experience.

Team Member - £12.83 per hour

Shifts: Full Time, 35 Hours per week

Address: Reading Services, M4 motorway, Burghfield, Reading RG30 3UQ

Are you ready to be our next Greggs Team Member? Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK’s rest stop experience.

What We Offer Our Team Members

• Up to 1 week's discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What You'll Be Doing As a Team Member

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of hot food, baked goods and beverages throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following days trade

What We're Looking For In You We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What We Value

We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.

Disclaimers

• Hourly rates of pay may differ for under 18'sh
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.

INDLP