Team Member - Greggs

Moto Hospitality; Heywood; On-site; GBP 25,000 - 26,000; Part time

Job summary

Join a leading company in the hospitality sector as a Customer Service Assistant at Moto Hospitality. This part-time role offers a competitive hourly wage, a bonus scheme, and a range of benefits including discounts on popular brands. No experience is required, just a passion for delivering exceptional customer service.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Fabulous development opportunities

Weekly Pay

Qualifications

• Enthusiastic and willing to learn.
• No prior experience necessary.

Responsibilities

• Maintaining stock levels and preparing food.
• Serving customers and providing exceptional service.
• Handling customer enquiries and operating tills.

Skills

Customer Service

Teamwork

Job description

£12.30 per hour

Part Time between 4am - 8pm

Address: Birch Services, M62 between Junction 18 and 19, Heywood OL10 2QH

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA a fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing a range of fresh wraps, sandwiches, and baguettes ready for store opening
• Ensuring all products are of high standard and kept well stocked for peak periods
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Luca.