Team Member - Greggs Greggs · Blackburn

Moto; Blackburn; On-site; Full time

Job summary

Join a leading company in the UK as a Customer Service Assistant. This role offers flexible full-time and part-time positions, with a focus on delivering excellent customer service and quality food. Enjoy competitive pay, bonuses, and various employee benefits while working in a dynamic team environment.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Funded qualifications

Weekly Pay

Qualifications

• No prior experience required; training provided.

Responsibilities

• Maintaining stock levels and preparing food items.
• Serving customers and providing exceptional service.
• Operating tills and processing orders.

Skills

Customer Service

Enthusiasm

Job description

£12.30 per hour - Full-time and Part-time positions available

Address: Blackburn Services, Junction 4, M65, Darwen BB3 0DB

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing a range of fresh wraps, sandwiches, and baguettes ready for store opening
• Ensuring all products are of high standard and well-stocked for peak periods
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles include crew member, team member, retail assistant, or customer service assistant. If you’re considering a career change to roles like carer, cleaner, or warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customers’ journey pauses, yours begins.

Apply today

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).

INDLP

Want to know what it's like to work for us? Find out from our colleague Luca.