Team Member - Greggs Greggs · Lymm

Moto; Lymm; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a leading motorway services company as a Customer Service Assistant and become part of a vibrant team. You'll prepare food and deliver exceptional service, while enjoying development opportunities and employee discounts. No experience necessary; we're looking for enthusiastic team members to enhance our customer experience.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount at various brands

Enhanced benefits including pension and life assurance

Weekly Pay

Funded qualifications for development

Qualifications

• No prior experience required, training provided.
• Enthusiastic individuals welcome to apply.

Responsibilities

• Maintain stock levels by replenishing displays and fridges.
• Prepare fresh food items ready for opening.
• Provide exceptional customer service.
• Operate tills and process customer orders.

Skills

Customer Service

Enthusiasm

Teamwork

Job description

£12.30 per hour

Address: Lymm Services, M6 Junction 20 and M56 Junction 9, Lymm, Cheshire, WA13 0SP

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs much loved sausage rolls, baked good and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing a range of fresh wraps, sandwiches and baguettes ready for store opening
• Ensuring all products are of made to a high standard and kept well stocked for peak periods

• Preparing hot food and refreshment
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s

Where our customer’s journey pauses, yours just begins.

Apply today

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

INDLP

Want to know what it's like to work for us? Find out from our colleague Luca