Team Member

Urban Pubs and Bars; Greater London; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Career progression

Team events and socials

Employee Assistance Programme (EAP)

Referral bonus up to £1000

Birthday day off

Cycle to work scheme

Employee discounts across pubs, bars &

End-of-Year party

Job summary

Urban Pubs and Bars is seeking an Experienced Front of House Team Member to join our lively crew. You’ll own the floor, wow guests, and deliver service that sparkles in a fast-paced venue.

You are a quick learner with personality, passionate about guest-first service, and ready to grow within our award-winning company. Join a versatile business known for its energetic team and strong community presence.

Qualifications

• Passionate about delivering outstanding, guest-first service.
• Quick learner who takes initiative and brings personality.
• Thrives in a high-energy venue with a supportive team.

Responsibilities

• Welcome guests with warmth and take orders with a smile.
• Deliver polished service and ensure a memorable guest journey.
• Stay calm and positive in a busy environment.
• Collaborate with the team to reflect the brand in interactions.
• Embrace learning and take on new responsibilities as you progress.

Skills

Guest service

Fast-paced environment

Team collaboration

Job description

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!

You Are

• Passionate about delivering outstanding, guest-first service
• A quick learner who takes initiative and brings big personality (we're proud to be part of the community, authentic, and celebrate individuality)
• Thriving in a high-energy venue with a fun-loving, supportive team
• Keen to grow and develop within a fantastic, award-winning company
• Ready to level up and build your career in a rapidly expanding, versatile business

What You’ll Do

• Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
• Anticipate needs, deliver polished service, and leave guests feeling special
• Stay cool and positive in a busy, high-energy environment
• Collaborate with the team to reflect our brand in every interaction
• Embrace learning and take on new responsibilities as you progress

What’s In It For Me

• Competitive rate per hour + tronc
• Training and development
• Career progression and promotion opportunities with regular new openings around the corner
• Team trips, regular incentives and socials - a fun, family atmosphere
• Employee Assistance Programme (EAP) to support you across those tough times
• Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme
• Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
• End-of-Year Annual Staff Party & Prize draws!