Team Member

Hollywood Bowl Group; Greater London; On-site; GBP 20,000 - 24,000; Full time

Job summary

Ein etabliertes Unternehmen sucht nach einem Teammitglied, das in einer dynamischen und unterhaltsamen Umgebung arbeitet. Diese Rolle bietet die Möglichkeit, unvergessliche Erinnerungen für Kunden zu schaffen, während Sie in einem unterstützenden Team arbeiten. Sie werden in verschiedenen Bereichen geschult, einschließlich der Unterstützung in der Küche, und erhalten Zugang zu Schulungsprogrammen und Karrieremöglichkeiten. Mit flexiblen Schichten und einer Vielzahl von Vorteilen, einschließlich Rabatten und Gesundheitsprogrammen, ist dies eine großartige Gelegenheit für alle, die in der Gastronomie arbeiten möchten.

Benefits

Zugang zu Ausbildungsprogrammen

Zusätzliche Urlaubstage

Kostenlose Spielgutscheine

30% Rabatt auf Essen und Getränke

50% Rabatt während der Schichten

Unterstützungsprogramm für Teammitglieder

Finanzielle Anerkennung für langjährige Mitarbeit

Gesundheitskostenplan

Erweiterte Elternzeit

Monatliche Bonuszahlung

Qualifications

• Ausgezeichnete Kundenservice- und Kommunikationsfähigkeiten sind erforderlich.
• Flexibilität bei den Arbeitszeiten und Schichten ist wichtig.

Responsibilities

• Begrüßung der Kunden an der Rezeption und Betreuung von Veranstaltungen.
• Servieren von Speisen und Getränken, um ein unvergessliches Erlebnis zu schaffen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Flexibilität

Teamarbeit

Energie

Education

Grundkenntnisse in Lesen und Schreiben

Job description

Are you looking for a fun and fast-paced environment to work in, with great benefits?

Could you help us create lasting memories for our customers by providing outstanding customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Team Member. In return, you'll get:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship programmes and in-house management training
• Optional pension plan
• Additional holiday days with length of service, up to five days
• Ongoing training and career development opportunities
• Free game vouchers every month
• 30% discount on food and drink for you and up to five friends
• 50% off food during your shifts
• Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
• Financial long service awards
• A £15 donation to our charity partner upon completing your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

The What...

As a Team Member, you'll be at the heart of the customer experience!

Your shifts may involve welcoming customers at reception, hosting parties, or serving food & drinks. Your professional, energetic, and enthusiastic approach will ensure customers enjoy a memorable, value-for-money experience.

Team Members are trained across all key areas, including support in the Kitchen if required.

Opening Hours and Shift Patterns:

Our centres operate typically from 9am to midnight, seven days a week.

Peak times are evenings, weekends, and school holidays, when we seek availability from applicants.

Typical shifts include:

• Weekday AM: 09.00 - 17.00
• Weekday PM: 17.00 - 00.00
• Weekend AM: 09.00 - 18.00
• Weekend PM: 16.00 - 01.00

Shift times may vary by centre, and under 18s may work until midnight but no later. Induction and ongoing training will prepare you for success and career advancement, including access to apprenticeships and management training.

To be a successful Team Member, we want to see:

• Excellent customer service and communication skills
• High energy and adaptability in a fast-paced environment
• A friendly, supportive team player
• Flexibility with working hours and shifts
• Basic literacy and numeracy skills

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition.

Since our listing on the stock market in 2016, we've expanded to 75 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are committed to diversity, inclusion, and creating a workplace that values all contributions, making us more competitive and resilient.