Team Member

Mitchells & Butlers PLC; Doncaster; On-site; GBP 9,999,999,999; Part time

Benefits offered by this job

33% staff discount across brands

Wagestream access

28 days holiday

Free shares

Employee helpline

Pension

High-street discounts

Job summary

Mitchells & Butlers PLC is seeking friendly soft play team members to maintain high standards of play for children while ensuring a safe, happy atmosphere. The role involves assisting parents, managing birthday parties, and helping with face painting and balloon modelling at our venues.

The position requires love for working with children, a good sense of humour, responsibility, and organisation. DBS checks are part of the recruitment process.

Qualifications

• Ability to adapt behaviour to different situations.
• Strong customer service and guest handling skills.
• Ability to manage and coordinate large groups.
• Enjoy working with children and creating a fun environment.
• DBS check is required as part of the recruitment process.

Responsibilities

• Answer guest queries on products, prices & house facilities/activities.
• Deal with enquiries by telephone in a warm and friendly manner, accommodating requests.
• Keep reception area clean and tidy and ready for service at all times.
• Create a fun, exciting and safe environment so guests want to return.
• Help run children’s birthday parties, taking control and interacting with the children.
• Face painting and balloon modelling.
• Sell food and drink items to guests.

Skills

Adaptability

Teamwork

Customer service

Guest management

Child-friendly

Job description

You’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. It goes without saying that you must love working with children, have a good sense of humour and be a responsible and organised person.

Due to the nature of the role, successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check as part of the recruitment process.

What You’ll Do In This Role

• Answering guest queries on products, prices & house facilities/activities
• Dealing with enquiries by telephone in a warm & friendly manner, endeavouring at all times to accommodate their requests
• Ensure a clean & tidy environment at all times & ensure that the reception area is tidy & ready for service at all times
• Help create a fun, exciting & safe environment so that every guest leaves wanting to return
• Help run children’s Birthday parties, taking control and interacting with the children
• Face painting & Balloon modelling
• Selling of various food and drink items to guests

What we look for in our soft play team members

• Someone who is able to adapt behaviour to different situations
• Who also is able to generate ideas to increase sales/improve standards
• Who also has the ability to work within an already amazing team!
• Someone who has the ability to manage and control large groups of guests.
• Oh and not forgetting, enjoys working with children!

What’s in it for me?

• Flexible shifts - to fit around the other important things in life.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.