Team Member

Young's Pubs; Cromer; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a beloved coastal venue where exceptional customer service is at the heart of everything we do. This forward-thinking establishment is dedicated to crafting memorable experiences for guests, offering a vibrant atmosphere complemented by locally sourced food and premium drinks. As a Front of House Team Member, you will play a crucial role in creating a welcoming environment, ensuring every guest feels valued and appreciated. With access to career development opportunities and generous perks, this is an exciting chance to grow in the hospitality industry while enjoying the beauty of seaside life.

Benefits

50% discount on food, drink, and accommodation

Free Meals

28 days holiday per year

Company Pension Scheme

Employee assistance programme

Qualifications

• Passion for delivering exceptional customer service.
• Friendly outgoing personality and team player.

Responsibilities

• Deliver exceptional customer service with a smile.
• Work as part of a team in a busy coastal venue.

Skills

Customer Service

Job description

Front of House Team Member

We are a collective of like-minded, guest-focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the City Pub Group/Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team.

The Cliftonville is a venue for all to love - exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be proud of. We are looking for brilliant staff for our busy coastal venue. We are all about quality food, premium drinks and lovely customers. We can show you everything you need to know but you absolutely must be hard-working, happy, smiley type with a "can do" attitude.

What We Offer Our Bar Staff:

• Access to our Career Pathway, Apprenticeships and training and development courses
• 50% discount on food, drink, and accommodation across all CPG sites.
• Free Meals
• 28 days holiday per year
• Company Pension Scheme
• Employee assistance programme, supporting your mental, financial, and physical wellbeing.

What we look for in a Front of House team member:

As the successful member of our Front of House team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.

Thanks for your interest in working with City Pub Group. If you’d like to be part of our team, then apply now!

Skills

Customer Service