Team Member

Greggs plc; Caldicot; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Team Members to deliver exceptional customer service in a vibrant environment. This role involves engaging with customers across various service channels, ensuring a clean and welcoming shop, and preparing beloved products. With a focus on inclusivity and personal growth, the company offers comprehensive training and a supportive culture. Enjoy perks like colleague discounts, free hot drinks, and a growing holiday entitlement as you embark on a rewarding career path. If you're ready to have fun while making customers smile, this is the opportunity for you!

Benefits

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Qualifications

• Willingness to learn and provide exceptional customer service.
• Supportive of an inclusive culture and diversity.

Responsibilities

• Provide fast and friendly service to customers.
• Ensure the shop is clean and tidy.
• Prepare products and assist in various service channels.

Skills

Customer Service

Teamwork

Adaptability

Education

No formal education required

Job description

About the role

We’re looking for Team Members to join us!

As a Team Member, you’ll provide fast and friendly service to our customers, ensure the shop is clean and tidy, and prepare our much-loved products.

We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You’ll play a key part in making sure customers have a brilliant experience when shopping with us—whether they order in-store or online.

We can offer you

• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career progresses with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to support your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure, and wellbeing

About you

Previous work experience is not essential. As long as you’re willing to learn, we’ll give you all the training you need to do an amazing job.

You’ll also be supportive of an inclusive culture—recognising and valuing that diversity is a strength.

If you think you have what it takes to deliver exceptional customer service in a fast-paced environment, and have some fun along the way, then we want to hear from you. If your availability matches what we’re looking for, apply now to begin your career at Greggs.

About us

Here at Greggs, we love what we do, and we have fun! Our culture—how we behave and support each other—is what makes us so special. Everyone’s welcome at Greggs. Whatever their background, preferences, or beliefs, we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

• Salary £12.41 per hour; if you are under 18, this will be £10.53 per hour
• Frequency Hourly
• Job Reference greggs/TP/569273/43190
• Contract Type Permanent
• Contract Details Weekends only and during half-terms during the week