Medical Secretary

Leeds Teaching Hospitals; Leeds; On-site; GBP 26,000 - 34,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust is seeking a Senior Medical Secretary to provide high-quality administrative and secretarial support to the Neurology and Stroke Department. You will help ensure clinical services run smoothly in a fast-paced environment, coordinating a busy team and maintaining patient-focused service.

You will oversee day-to-day workload, support RTT processes, handle departmental post and calls, and work within a collaborative team aiming for accuracy and efficiency in

Qualifications

• Excellent organisational skills with attention to detail.
• Ability to manage competing priorities and work under pressure.
• Strong communication and teamwork skills.

Responsibilities

• Provide essential administrative and secretarial support to the Neurology and Stroke Department.
• Coordinate day-to-day activities and workload of medical secretaries and clerical staff.
• Ensure RTT pathways are monitored and information is accurately handled.
• Answer department telephone calls during core hours and manage post distribution.

Skills

Organisational skills

Attention to detail

Communication

Multitasking

Job description

The Neurology and Stroke Department at Leeds Teaching Hospitals as a Medical Secretary and become an important part of a busy, supportive team delivering high-quality care to our patients.Based within the Trust, you will provide essential administrative and secretarial support to the department, helping to ensure that clinical services run smoothly and efficiently in a fast-paced environment.

Main duties of the job

We are looking for an enthusiastic, organised and motivated individual with excellent attention to detail and the ability to manage competing priorities. You will need to work confidently under pressure, keep up with a busy workload and consistently achieve targets while maintaining a high standard of accuracy and professionalism. If you enjoy working as part of a team and want to make a real contribution to patient care, we would love to hear from you.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time.Our vision is to provide the highest quality specialist and integrated care.We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page.Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Job responsibilities

Why you should join our Team

Come and join our friendly and welcoming Neurology and Stroke team at Leeds Teaching Hospitals, where every member of the team makes a valued contribution to the care and experience of our patients. We are a busy, supportive and collaborative department, working together in a fast-paced environment where no two days are the same. You’ll be part of a team that values teamwork, communication and a positive attitude, while supporting each other to deliver a high-quality service.

If you are enthusiastic, organised, have excellent attention to detail and enjoy being part of a busy team, we would love to hear from you. This is a fantastic opportunity to develop your skills and experience within a specialist department, make a genuine difference to patients and become part of a team where your work is appreciated and valued.

Job description

Job responsibilities

Why you should join our Team

Come and join our friendly and welcoming Neurology and Stroke team at Leeds Teaching Hospitals, where every member of the team makes a valued contribution to the care and experience of our patients. We are a busy, supportive and collaborative department, working together in a fast-paced environment where no two days are the same. You’ll be part of a team that values teamwork, communication and a positive attitude, while supporting each other to deliver a high-quality service.

If you are enthusiastic, organised, have excellent attention to detail and enjoy being part of a busy team, we would love to hear from you. This is a fantastic opportunity to develop your skills and experience within a specialist department, make a genuine difference to patients and become part of a team where your work is appreciated and valued.

What you will bring to the role

As a Senior Medical Secretary, you will provide a consistent, high-quality Personal Assistant (PA) service to a group of clinicians and their teams, while overseeing and supporting the delivery of a comprehensive medical secretarial service. You will play a key role in coordinating the day-to-day activities and workload of a small team of Medical Secretaries and supporting clerical staff, working closely with the Patient Services Coordinator and Assistant Patient Services Coordinators to ensure the service runs efficiently and meets the required quality standards.

You will have oversight of the Referral to Treatment (RTT) pathway, helping to ensure patients are managed appropriately and within relevant timescales. You will also support the investigation of informal PALS complaints when requested, ensure departmental telephone calls are answered during core office hours, and oversee the opening, distribution and appropriate allocation of departmental post. This is a varied and important role for someone who is organised, proactive and confident in coordinating a busy team while maintaining a high standard of patient-focused service.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose:

Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

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Experience

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.