Team Manager - Supported Living

Turning Point; Birmingham; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

32 days holiday

Additional holidays option

Not-for-profit benefits

Job summary

Turning Point is expanding its Birmingham supported living service, seeking an experienced Team Manager to lead a multi-disciplinary team supporting adults with learning disabilities, mental health needs and complex needs. You will drive high-quality care, oversee governance, safeguarding, and performance management, and help develop services in a not-for-profit setting.

You will lead recruitment, supervision, training and culture-building to promote independence and personal goals among service

Qualifications

• Proven experience leading teams in health or social care.
• Experience supporting adults with complex needs.
• Strong safeguarding and governance knowledge.
• Experience with CQC-regulated services.

Responsibilities

• Lead, motivate and develop teams through recruitment, induction, supervision and wellbeing support.
• Maintain safe, compliant services with governance and inspections readiness.
• Manage budgets, staffing and operational performance for high-quality delivery.
• Support referrals, assessments and service development activities.
• Ensure accurate records and GDPR-compliant policies.

Skills

Team leadership

Health & social care

Budget management

Governance

Safeguarding

CQC experience

Recruitment

Communication

Job description

At Turning Point, we believe everyone deserves the opportunity to live the life they choose. We have an exciting opportunity for an experienced and motivated Team Manager to join our new Birmingham supported living service, supporting adults with learning disabilities, mental health needs, and complex needs. As we launch this new service, you'll play a key role in building an inclusive team and creating an environment where people can develop independence, make their own choices, and achieve their personal goals. As a not-for-profit organisation, we're passionate about creating positive change. Every penny we generate is reinvested into our services and people, helping us continuously improve the lives of those we support.,

• Lead, motivate, and develop teams through effective recruitment, induction, supervision, performance management, and wellbeing support.
• Create a positive culture that reflects Turning Point's values and promotes learning, accountability, and continuous improvement.
• Ensure services remain safe, compliant, and inspection-ready through effective governance, safeguarding, audits, risk management, and quality assurance processes.
• Support the management of budgets, staffing resources, and operational performance to ensure sustainable and high-quality service delivery.
• Support referrals, assessments, transitions, and service development activities.
• Maintain accurate records and ensure compliance with GDPR and organisational policies.
• Use performance data and digital systems to identify opportunities for improvement and enhance service delivery.
• Provide management cover when required and, in exceptional circumstances, support frontline delivery to maintain safe services.
  We're looking for a confident and compassionate leader with experience in health or social care who is passionate about achieving positive outcomes for people with complex needs.

Essential Skills and Experience

• Proven experience leading teams within a health or social care environment.
• Experience supporting adults with complex and multiple needs.
• Understanding of learning disabilities, mental health needs, and the Mental Health Act.
• Experience in recruitment, performance management, coaching, and staff development.
• Strong knowledge of safeguarding, quality assurance, governance, and risk management.
• Experience working within services regulated by the Care Quality Commission (CQC).
• Ability to manage resources, budgets, and operational performance effectively.
• Excellent communication and relationship-building skills with families, professionals, and external partners.

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package.

You will get 32 days' paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point