Team Manager - Food - Skipton SF

Marks & Spencer Plc; Skipton; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Marks & Spencer is looking for a Team Manager in Food to lead from the front on the shop floor, driving standards, service and commercial results. You will inspire a multi-skilled team, deliver five-star service and maintain strong product presentation even under pressure.

We seek confident, people-first leaders who thrive in fast-moving environments and are capable of coaching others, using data to shape decisions and embracing new ways of working.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• The ability to coach, develop and performance-manage with clarity and empathy.
• Confidence having constructive, sometimes difficult conversations.
• A resilient, adaptable mindset with the energy to lead through change.
• Digital confidence and a willingness to embrace new ways of working.
• A natural role model for great service, inclusion and M&S behaviours.

Responsibilities

• You'll be on the shop floor, leading from the front and setting the pace.
• Inspire your team to deliver standout service, sharp product presentation and strong commercial results.
• Drive high standards, safety and availability while continuously raising the bar.
• Lead by example, coaching and developing colleagues to reach their potential.
• Make bold decisions and adapt quickly to changing store needs and customer demands.

Job description

Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What success looks like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What we're looking for

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behaviours

This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it?