Team Manager - Food (Night) - Culverhouse Cross

Marks and Spencer; Cardiff; Presencial; GBP 26.000 - 32.000; Jornada completa

Descripción de la vacante

Marks and Spencer in Wales invites applications for a Team Manager to lead from the front on the shop floor, setting the pace and driving standout service, commercial results and customer satisfaction.

You will inspire a multi-skilled team, use data and insight to raise standards, and thrive in a fast-moving retail environment that values bold leadership and a people-first approach.

Formación

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the confidence to use data to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Confident in having constructive conversations.
• Resilient and adaptable mindset to lead through change.
• Digital confidence and openness to new ways of working.
• Natural role model for great service and inclusion.

Responsabilidades

• Lead from the front on the shop floor, setting the pace and inspiring the team.
• Drive five-star service, strong standards and commercial performance.
• Coach and develop team members to deliver outstanding customer experiences.

Conocimientos

Team leadership

Commercial awareness

Coaching

Communication

Adaptability

Digital confidence

Customer service

Leadership

Descripción del empleo

Team Manager

Join M&S as a Team Manager in Fashion, Home & Beauty, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

Team Manager - Foods - UK,

All the details

Team Manager

Join M&S as a Team Manager in Fashion, Home & Beauty, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What Success Looks Like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What We’re Looking For

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behavior's
• This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.

Are you ready for it?