Team Manager - Food - Carlisle Area

Marks and Spencer; Carlisle; On-site; GBP 24,000 - 30,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Team Manager in Food to lead from the front on the shop floor, raise standards and inspire your team to deliver standout service and strong commercial results.

You'll be a confident, people-first leader who thrives in fast-moving environments, makes bold decisions and coaches others to reach their best. Join us and help shape how we serve customers today and tomorrow.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness; use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity.
• Confident in constructive conversations.
• Resilient, adaptable mindset to lead through change.
• Digital confidence; embrace new ways of working.
• Natural role model for great service, inclusion and M&S behaviours.

Responsibilities

• Lead from the front on the shop floor, setting pace and standards.
• Inspire and develop a multiskilled team to deliver strong commercial results.
• Coach and performance-manage team with empathy.
• Ensure safety, availability and operational excellence.

Job description

All the details

Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What Success Looks Like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What We're Looking For

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behaviours

This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it?