Team Manager

John Lewis Partnership; Witney; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a proactive Team Manager to lead and inspire a dedicated team in a bustling retail environment. This role is pivotal in enhancing customer experiences and driving operational excellence. As a Team Manager, you'll be responsible for overseeing daily operations, ensuring exceptional service standards, and promoting a culture of continuous improvement. With unique benefits and a supportive work environment, this opportunity is perfect for those passionate about retail and team leadership. If you thrive in a dynamic setting and are eager to make a difference, this role is for you.

Benefits

Staff discount

Subsidised food in Partner dining rooms

Discounts in local restaurants

Subsidised learning

Access to exclusive Partnership hotels

Qualifications

• Experience supervising a team in a fast-paced, customer-focused environment.

Responsibilities

• Influencing, motivating, and guiding a team to drive shop performance.
• Ensuring high levels of availability and exceptional merchandising standards.
• Managing day-to-day operations to optimize sales and customer satisfaction.

Skills

Team supervision

Customer service

Operational management

Merchandising standards

Job description

Apply on JLPJobs.com - the official careers website for John Lewis Partnership, John Lewis & Partners and Waitrose & Partners.

Duties and Responsibilities:
As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

As a Team Manager, you'll be responsible for influencing, motivating and guiding a team whilst driving the shop forward. You will contribute to the overall performance of our unique brand through exceptional shop keeping and line management skills.

You'll be a proactive role model for delivering superb customer service, overseeing the shop floor, to ensure our customers get the best experience. At times you'll manage the entire day-to-day operation to optimise sales, profitability, customer satisfaction, and minimising wastage. Equally, you'll promote a culture of continuous learning and delivering an outstanding Partner experience by unlocking their full potential.

Job Requirements:
You'll ensure consistently high levels of availability and exceptional merchandising standards as well as delivering an efficient, legal, and secure store operation. You'll take responsibility for the operational activity.

Required essential experience skills and qualifications:
- Experience of supervising a team in a fast-moving, customer-focused environment

Additional Information:
As a Partner, you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
- This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Ensure you have an up-to-date CV.

The hours of work will be confirmed at interview.