Team Manager

Peabody; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Peabody is seeking a dedicated Team Manager to lead a team of housing support workers in assisting young customers facing challenges like homelessness and mental health issues. This role is pivotal in ensuring that young people achieve independence and thrive in their living situations. With responsibilities spanning support, management, and collaboration with various agencies, the position offers a chance to make a tangible impact in the community.

Benefits

Two additional paid volunteering days each year

Flexible benefits scheme

4 x salary life assurance

Up to 10% pension contribution

Opportunity for professional development

Qualifications

• Experience in support roles addressing trauma and complex needs.
• Knowledge of statutory and community services.
• Ability to communicate with respect and dignity.

Responsibilities

• Support a team of housing support workers.
• Assist young customers with tenancy aspects and independence.
• Work jointly with agencies and maintain electronic records.

Skills

Support for trauma and complex needs

Housing support sector knowledge

Assessment and management experience

Communication skills

Liaison with agencies

Proficiency in Microsoft Office

Job description

If you are a leader who can engage, motivate and develop your team that has a background in supporting people who have experienced trauma and have complex needs, this is the role for you!

Bring your experience and understanding to work with young people who are experiencing homelessness, substance misuse, involvement with the criminal justice system or mental ill health.

As a Team Manager, you will support your team of housing support workers and our young customers living in our supported housing properties across two schemes in Lewisham. You and your team will help support our young customers with all aspects of their tenancy, supporting them to be independent, helping them to reach their goals, flourish and thrive.

You care about the human rights of young people and protect these when they are challenged.

Put simply, if you’ve ever wanted a job where you can really make a positive difference to someone’s life, this is it.

To be a success in this role, you’re

• Experienced in providing support to people who have experienced trauma and have complex and challenging support needs.
• Experienced in the housing support sector and have a good knowledge of statutory and community services.
• Experienced of assessment and management of individual needs and risks.
• Able to communicate considerately, respecting the dignity and diversity of the people you are working with.
• Experienced of working jointly with other agencies and liaising with statutory organisations.
• Proficient in the use of Microsoft Office and can maintain electronic records with attention to detail.

Here are just a few of the benefits of working at Peabody:

• two additional paid volunteering days each year
• flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• up to 10% pension contribution
• the opportunity to broaden your skills and enhance your professional development by undertaking a qualification supported by us.

This role requires an Enhanced DBS check, you must have a UK driving licence and access to a vehicle.

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Created on 18/06/2025 by TN United Kingdom