Team Manager

Matalan; Dunfermline; On-site; GBP 25,000 - 35,000; Full time

Job summary

Matalan is looking for a Team Manager who will be a key role model in their stores. This position involves driving sales targets, leading a team, and ensuring an excellent customer experience. Candidates should have retail leadership experience and a passion for visual merchandising.

Benefits

20% colleague discount, increasing with length of service

25 days annual leave plus bank holidays

Optional extra holiday buy scheme up to 5 days per year

One additional day of leave to support wellbeing

Thrive Recognition Scheme

Employee Assistance Programme

Life Assurance

Retail Rewards platform offering discounts

Pension Scheme

Career development opportunities

Qualifications

• Experience in a similar role in fashion or homeware retail.
• Confident communicator who can engage and motivate.
• Examples of leadership experience.

Responsibilities

• Drive sales targets and explore sales opportunities.
• Coach and motivate team members as part of the store management team.
• Open and close the store.

Skills

Leadership

Communication

Customer Service

Sales Generation

Visual Merchandising

Job description

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About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.

We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive on our inclusive culture, encouraging our colleagues to bring their true selves to work and contribute to collective creativity, open-mindedness, and growth.

We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event of a high volume of suitable applications, the post may close earlier than the specified closing date. Please apply as soon as possible if interested.

About The Role

As a Team Manager at Matalan, you'll be a key role model in our stores, showcasing our Matalan Values and behaviours while optimising sales and leading a high-performing, energetic, and adaptable team.

You'll coach and motivate team members as part of the store management team. As the store Team Manager, you'll also have responsibility for the store's operation in the absence of the Store Manager and will use customer feedback to create a great shopping experience.

If you're looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start!

You'll be...

• Driving sales targets and exploring sales opportunities
• Being a role model of outstanding customer service, embodying Matalan Values, and having a passion for retail
• Leading the implementation of seasonal layouts and visual guidelines throughout the store
• Opening and closing the store
• Upskilling team members and providing regular feedback to drive performance

Hierarchy

Hierarchy

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Benefits

In addition to competitive salaries, we offer the following core benefits:

• 20% colleague discount, increasing with length of service
• 25 days annual leave plus bank holidays (pro-rata based on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• One additional day of leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development opportunities
• Additional benefits may apply depending on your role and area of the business

About You

To be part of our team, we'd like you to...

• Have experience in a similar role in fashion or homeware retail
• Be a confident communicator who understands how to engage and motivate others
• Be able to provide examples of leadership experience
• Have a good understanding of visual merchandising (VM)
• Have a proven ability to identify sales opportunities and generate new ideas
• Possess good knowledge of operational processes and procedures within retail while remaining conscious of costs
• Be able to work under pressure and adapt to change