Team Leader - Warehousing and Logistics

Recruitment Pursuits; Luton; On-site; GBP 36,000 - 41,000; Full time

Job summary

Recruitment Pursuits is seeking a hands-on Team Leader for a busy distribution centre in Luton. You will lead a ~25-person team across shifts, driving productivity, quality and safety while coaching team members to perform at their best.

The role requires strong leadership, clear communication, and the ability to manage performance and absence, with a focus on continuous improvement in a fast-paced environment.

Qualifications

• Proven leadership experience in a distribution/warehouse environment.
• Strong communication skills to influence and motivate teams.
• Experience managing performance and absence, and handling difficult conversations.
• Excellent planning and prioritisation, able to decide under pressure.
• Understanding of KPIs, cost control and operational efficiency.
• Resilience in a fast-paced environment with continuous improvement mindset.

Responsibilities

• Lead a team of ~25 to hit productivity, quality and accuracy targets.
• Foster a positive team culture prioritising morale and wellbeing.
• Identify skill gaps and coach the team to close them.
• Manage productivity and absence, including welfare and disciplinary processes.
• Ensure health and safety procedures, risk assessments and incident investigations.
• Drive Kaizen improvements and plan ahead with team involvement.
• Support site audits and address non-conformances with corrective actions.
• Make fair, confidential decisions and maintain professionalism.

Skills

Leadership experience

Effective communication

Performance management

Planning & prioritisation

KPI understanding

Continuous improvement

MS Office proficiency

Data-driven

Tools

Data entry systems

Microsoft Office

Job description

Team Leader - Warehousing and Logistics

Location: Luton

Contract: Fixed-term until March 2027

Shifts: Fixed shifts of 06:00-14:00, 14:00-22:00 or 22:00-06:00, working 5 days out of 7

Pay: Days and Afternoons - 36,200 Nights 40,500

About the role

We're recruiting experienced Team Leaders for a busy distribution centre in Luton. Leading a team of 25 in your area of the operation, your main role is to keep that team engaged, motivated and performing at its best every shift.

You'll guide, monitor and coach your team and delegate work effectively and ensure KPIs are met while keeping quality, accuracy and health and safety standards high. This is a hands-on role for someone who leads from the front and enjoys getting the best out of people.

What you'll be doing

• Leading and motivating your team of approx 25 colleagues to hit productivity, quality and accuracy targets


• Building a positive, engaged team culture where colleague morale and wellbeing are a priority


• Identifying skill gaps using reports and a skills matrix, then coaching and developing your team to close them


• Managing productivity and absence, including absence reviews, welfare meetings, investigations, disciplinaries and performance meetings, working closely with the People Team


• Taking responsibility for health and safety: making sure tasks follow procedure, supporting risk assessments and investigating accidents, incidents and near misses


• Driving continuous improvement (Kaizen), planning up to three months ahead and involving your team in finding better ways of working


• Supporting internal and external site audits, recording any non-conformances and taking corrective action


• Making fair, consistent decisions, maintaining confidentiality and acting professionally at all times

What we're looking for

• Proven leadership experience as a Team Leader in a distribution, warehouse or similar environment


• A confident communicator who can influence, motivate and build strong relationships with colleagues and managers


• Experience managing performance and absence, and holding difficult conversations


• Excellent planning and prioritisation skills, and confidence making decisions under pressure


• An understanding of operational efficiency, KPIs and cost management


• Resilience and adaptability in a fast-paced, ever-changing environment


• A continuous improvement mindset, ideally with examples of new initiatives you've introduced


• Competence with Microsoft Office and data entry systems


• Self-motivation and a focus on results

Contract details

This is a fixed-term contract running until March 2027. There may be opportunities to apply for permanent roles during this time, but this isn't guaranteed.