Team Leader - Victoria's Secret, Plymouth

TN United Kingdom; Plymouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as a Team Leader at a renowned retail brand in Plymouth. This role is perfect for those passionate about retail and customer service, where you'll lead a supportive team to deliver exceptional experiences. You'll be responsible for visual merchandising, team motivation, and achieving store targets. If you thrive in fast-paced environments and enjoy building relationships, this opportunity allows you to make a significant impact while developing your skills in a collaborative setting. Become part of a brand that values customer relationships and teamwork.

Qualifications

• Enthusiastic about retail and creating unique customer experiences.
• Eager to develop skills and participate in learning programs.

Responsibilities

• Deliver exceptional customer experience and assist at the till.
• Maintain store appearance and manage stock and safety procedures.

Skills

Customer Service

Retail Management

Visual Merchandising

Team Leadership

Sales Growth

Job description

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Team Leader - Victoria's Secret, Plymouth, Plymouth

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Client:

NEXT

Location:

Plymouth, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

1793d98ed138

Job Views:

4

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

About the role

As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.

Here’s what you can expect:

• Customer Experience: Deliver an exceptional experience by helping customers find the perfect products and assisting them at the till.
• Brand Bra Experience: Provide expert advice on bra fitting, sizes, and styles tailored to customer needs.
• Visual Merchandising: Own the presentation and merchandising of products, helping customers discover what they need and didn’t know they wanted.
• Lead by example: Energize and support your team, ensuring high standards and personalized customer service.
• Store targets: Support achievement of KPIs focused on sales growth and profitability.
• Store Standards: Maintain store appearance, manage deliveries, stock, and safety procedures.
• Store Operations: Perform opening/closing duties and key holder responsibilities.
• Executing the new: Assist with product launches, floor moves, and audits, ensuring team training and readiness.

About you

• Passion for retail: Enthusiastic about all aspects of retail, creating unique customer experiences.
• Love the customer: Eager to develop skills and participate in learning programs.
• Relationships that count: Keen to build valued relationships with team and customers.
• Collaborate with purpose: Engage purposefully, fostering shared enthusiasm for the brand.
• Team Player: Supportive, flexible, and positive contributor to the team environment.
• Fast is fun: Thrive in busy environments, enjoy multitasking, problem-solving, and collaboration.