Team Leader - Victoria's Secret, Nottingham

Next; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Next is seeking a Team Leader for Victoria's Secret in Nottingham. This role involves enhancing customer experiences through expert advice, visual merchandising, and team leadership. The ideal candidate will be passionate about retail and ready to thrive in a fast-paced environment while contributing to store goals and team dynamics.

Qualifications

• Experience in retail customer service.
• Ability to energize and support team.
• Passion for retail and strong relationship-building skills.

Responsibilities

• Deliver exceptional customer service and manage product presentation.
• Support store KPI achievement and maintain operational standards.
• Lead and develop the team in a busy retail environment.

Skills

Customer Service

Team Leadership

Problem Solving

Multitasking

Job description

Social network you want to login/join with:

Team Leader - Victoria's Secret, Nottingham, Nottingham

Client:

Next

Location:

Nottingham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

f6e9f7d2056d

Job Views:

6

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

Here's an overview of what the role entails:

• Customer Experience: Deliver exceptional service by helping customers find and purchase products that suit their needs.
• Brand Bra Experience: Provide expert advice on bra fitting, sizes, and styles.
• Visual Merchandising: Manage product presentation and merchandising to enhance customer experience.
• Lead by example: Energize and support the team, ensuring high standards and personalized customer service.
• Store targets: Support achievement of KPIs focused on sales growth and profitability.
• Store Standards: Maintain store cleanliness, stock levels, and safety procedures.
• Store Operations: Handle opening/closing tasks and key holder duties.
• Executing new initiatives: Assist with product launches, floor moves, and audits.
• Passion for retail: Show enthusiasm for retail front and back of house.
• Love the customer: Develop your customer service skills and product knowledge.
• Relationships that count: Build strong relationships with team and customers.
• Collaborate with purpose: Work effectively with your team towards shared goals.
• Team Player: Be supportive and contribute positively to the team environment.
• Fast is fun: Thrive in a busy environment, multitask, problem-solve, and adapt quickly.