Team Leader - Victoria's Secret, Nottingham

久塔; Nottingham; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading retail company is seeking a Team Leader for their Victoria's Secret store in Nottingham. The role involves enhancing customer experiences, leading the team, maintaining visual standards, and driving sales growth. Ideal candidates will have a passion for retail and strong customer service skills.

Qualifications

• Enthusiastic about retail and customer experiences.
• Keen to develop product knowledge through learning.
• Ability to engage and build relationships with team members and customers.

Responsibilities

• Deliver exceptional customer experience by assisting customers.
• Provide expert advice on bra fitting.
• Maintain store standards and execute operational tasks.

Skills

Customer Service

Team Leadership

Retail Passion

Visual Merchandising

Multitasking

Job description

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Team Leader - Victoria's Secret, Nottingham, Nottingham

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Client:

NEXT

Location:

Nottingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7c8020dd8a87

Job Views:

11

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

About the role

As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.

No two days are the same, but here’s an overview of what to expect:

• Customer Experience: Deliver an exceptional customer experience by helping customers find the perfect product and assisting them at the till.
• Brand Bra Experience: Provide expert advice on bra fitting, helping customers find suitable sizes and styles.
• Visual Merchandising: Own the presentation of products, helping customers discover what they need and didn't know they wanted.
• Lead by example: Energize the team, ensure high brand standards, and provide personalized service.
• Store targets: Support the achievement of KPIs focusing on sales growth and profitability.
• Store Standards: Maintain store standards, manage deliveries, stock replenishment, loss prevention, and health & safety procedures.
• Store Operations: Carry out opening and closing activities, including key holder duties.
• Executing new initiatives: Support product launches, floor set moves, and audits, ensuring proper training.

About you

• Passion for retail: Enthusiastic about all aspects of retail, creating memorable customer experiences.
• Love the customer: Keen to develop customer service skills and product knowledge through learning programs.
• Relationships that count: Build valued relationships with team members and customers.
• Collaborate with purpose: Engage and develop your team to share enthusiasm for the brand.
• Team Player: Supportive, flexible, and contribute positively to the team environment.
• Fast is fun: Thrive in a busy environment, enjoy multitasking, problem-solving, and collaborating.