Team Leader - Telford

Cineworld Cinemas Ltd; Telford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in cinema entertainment is seeking a dynamic Team Leader to join their vibrant Telford location. This role offers an exciting opportunity to lead a dedicated team, ensuring exceptional service and an unrivaled cinema experience for all customers. You'll be at the forefront of operations, managing cash handling, food stock, and team training, all while fostering a positive and safe environment. With a commitment to your development, this position could pave the way to further career advancement within the company. Enjoy fantastic perks like free movies, a Premiere Pass, and a range of employee benefits that enhance your work-life balance. If you're ready to take the next step in your career, this is the role for you!

Benefits

Free Movies

Premiere Pass

28 Days Holiday

Virtual GP

Pension Scheme

Cashback Healthcare Plan

Eye Care Scheme

Retail Incentives

In-house Competitions

Qualifications

• Strong leadership experience required for managing a team of approximately 30.
• Must be fully available 7 days a week and possess a full UK driving licence.

Responsibilities

• Provide leadership and support to Team Members while ensuring high service standards.
• Handle cash, food stock, and maintain a clean and safe environment.

Skills

Leadership Experience

Customer Service

Cash Handling

Food Handling

Stock Control

Complaint Resolution

Education

Full UK Driving Licence

Tools

IT Systems

Till Operations

Telephones

Job description

Cineworld Telford is a vibrant 11 screen cinema located at Southwater Square. Cineworld Telford is a complexity 4 cinema containing both IMAX and 4DX screens along with a Starbucks Store. The management team consists of a General Manager, 2 Cinema Managers, 1 Starbucks Store Manager, 3 Team Leaders, and 2 Starbucks Supervisors. In this role, you will be responsible for a team of approximately 30 Team Members. Due to the fast-paced and challenging nature of this role, it is perfectly suited to experienced Team Leaders or a BeMore Candidate looking to take their first step into a management position. The ideal candidate will need to have strong leadership experience, be fully available 7 days a week, possess a full UK driving licence, and be looking to further develop their career with Cineworld.

If it is a little more responsibility that you are after, the Team Leader role is just for you. You and your team will be the face of Cineworld, striving to deliver an unrivalled cinema experience for all Cineworld customers. In addition to providing leadership and support to the Team Members, you will be providing a superior standard of service to our customers and ensuring everyone has a great time in a safe and clean environment.

Responsibilities include but are not limited to:

1. Cash Handling (Including Reconciliation)
2. Food Handling and Stock Control
3. Use of Technology (e.g., IT Systems, Till Operations, Telephones)
4. Cleaning
5. Increasing Sales
6. Maintaining Standards
7. Dealing Face to Face with Large Groups of People
8. Addressing and Resolving Complaints
9. Induction and Training of Team Members
10. Coaching Team Members
11. Monitoring Compliance and Maintaining Standards

In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer.

Not only may you be able to see films before they’re open to the public, but you will also be eligible for the Premiere Pass, which entitles you and a guest to complimentary cinema visits and discounts on food and drink, so you can enjoy a night at the movies on us!

Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, Pension Scheme, cashback healthcare plan, and eye care scheme.

In addition to this, we also offer retail incentives and in-house competitions where you can win amazing prizes!

At Cineworld we review our benefits regularly, and there are lots more rewards to come! *Terms and conditions apply to some benefits.

A Team Leader role within Cineworld Cinemas may provide the path to reach your career aspirations. There is the opportunity to obtain a wealth of experience and develop your skills to potentially progress to a Cinema Manager. If you are looking for all of the above and more, apply now!