Team Leader: Supported Living & Care Excellence

Lifeways Group; Newcastle upon Tyne; On-site; GBP 32,000 - 42,000; Full time

Job summary

Lifeways Group in Newcastle is seeking a confident Team Leader to lead a team of dedicated Support Workers within our Supported Living service. You will champion person-centred care, drive quality outcomes, and help shape outstanding services that put people first.

Reporting to the Service Manager, you’ll manage day‑to‑day operations, participate in a 24‑hour on‑call rota, and foster a positive, resilient team culture so residents can live independent, fulfilling lives with dignity.

Qualifications

• Level 3 NVQ/QCF in Health & Social Care (or equivalent)
• Experience leading or supervising in a care or supported living environment
• A natural leader with energy, resilience, and heart
• Flexible, organised, and ready to step up when it matters
• Passionate about helping people live independent, fulfilling lives

Responsibilities

• Leading, motivating, and supporting a team of Support Workers
• Working alongside the Service Manager to keep services running smoothly
• Championing person-centred care and positive outcomes
• Making sure standards, safety, and quality are never compromised
• Driving continuous improvement and setting the tone for excellence
• Taking part in a 24-hour rotational on-call rota

Skills

Team leadership

People management

Communication

Education

Level 3 NVQ/QCF in Health & Social Care

Job description

Lifeways Group in Newcastle is seeking a confident Team Leader to lead a team of dedicated Support Workers within our Supported Living service. You will champion person-centred care, drive quality outcomes, and help shape outstanding services that put people first.

Reporting to the Service Manager, you’ll manage day‑to‑day operations, participate in a 24‑hour on‑call rota, and foster a positive, resilient team culture so residents can live independent, fulfilling lives with dignity.