Team Leader – Supported Accommodation

Associated Wellbeing; Lancashire; Remote; GBP 32,000 - 48,000; Full time

Job summary

Associated Wellbeing is seeking an experienced Team Leader for its Pathway Homes Supported Accommodation service in Lancashire. You will lead staff, manage day-to-day operations and on-call responsibilities while ensuring high standards of safeguarding and housing support for young people aged 16–24.

You will supervise, develop staff, review risk assessments, and coordinate referrals, planning and transition work.

Qualifications

• Minimum one year's leadership or supervisory experience in a relevant setting.
• Relevant Level 3 or Level 4 qualification or equivalent (Health & Social Care, Youth Work, Housing, Children & Young People’s Services, Community Support, or Leadership & Management).
• Experience supporting young people, young adults, or vulnerable people.
• Knowledge of Supported Accommodation and its regulatory framework.
• Strong safeguarding and risk-management knowledge.
• Ability to work proactively without micromanagement.
• Good IT skills and experience with care/hostel management systems.
• Full UK driving licence and ability to travel between services.
• Flexibility to undertake sleep-ins and participate in shared on-call.

Responsibilities

• Provide day-to-day leadership and support to staff.
• Complete supervisions, reflective practice and staff development.
• Support rotas, planning and shared on-call.
• Review risk assessments, support plans and safeguarding concerns.
• Support referrals, assessments, matching and transitions.
• Support pathway planning and preparation for adulthood.
• Complete audits and quality-assurance activity.
• Support HR processes, policies, procedures and regulatory compliance.
• Liaise with Social Workers, Personal Advisers and other professionals.
• Support young people with housing, benefits, education and move-on planning.
• Provide direct support to young people where required.
• Take ownership of actions and see them through to completion.
• Oversee property compliance and accommodation standards (health & safety, fire safety, checks, maintenance).
• Ensure homes remain safe, suitable and well maintained.

Skills

Leadership

Staff supervision

Risk management

Safeguarding

IT skills

Driving licence

Sleep-ins on-call

Proactivity

Education

Level 3 or Level 4 qualification in Health & Social Care / Youth Work / Housing or equivalent

Tools

Electronic care/hostel management systems

Job description

Approx. 2 sleep-ins per week | Shared on-call

Ready for more than your next support role?

Pathway Homes is looking for an experienced, confident and driven Team Leader to join our growing Supported Accommodation service supporting young people and young adults aged 16–24.

This is a genuine leadership role for somebody who wants responsibility, autonomy and the opportunity to progress within Associated Wellbeing.

Supported Accommodation is fast-paced. Our young people may be navigating housing, benefits, education, employment, health, relationships, safeguarding and preparation for adulthood – often several of these at once.

We need somebody who can lead, prioritise, use their initiative and make things happen.

The role

Working directly alongside the Registered Service Manager, you will:

• Provide day-to-day leadership and support to staff.
• Complete supervisions, reflective practice and support staff development.
• Support rotas, planning and shared management on-call.
• Review risk assessments, support plans and safeguarding concerns.
• Support referrals, assessments, matching and transitions.
• Support pathway planning and preparation for adulthood.
• Complete audits and quality-assurance activity.
• Support HR processes, policies, procedures and regulatory compliance.
• Liaise with Social Workers, Personal Advisers, housing, education, health, police and other professionals.
• Support young people with housing, property finding, Universal Credit, PIP, Housing Benefit, education, employment and move-on planning.
• Provide direct support to young people where required.
• Take ownership of actions and see them through to completion.

The role also includes oversight of property compliance and accommodation standards, including health and safety, fire safety, property checks, maintenance actions and ensuring our homes remain safe, suitable and well maintained.

What we're looking for

• Minimum one year's leadership or supervisory experience in a relevant setting.
• A relevant Level 3 or Level 4 qualification or equivalent – for example Health & Social Care, Youth Work, Housing, Children and Young People's Services, Community Support or Leadership & Management.
• Experience supporting young people, young adults or vulnerable people.
• Knowledge of Supported Accommodation and its regulatory framework.
• Strong safeguarding and risk-management knowledge.
• Ability to work proactively and confidently without needing to be micromanaged.
• Good professional recording and IT skills, including experience using electronic care, support or hostel management systems.
• Full UK driving licence and ability to travel between services.
• Flexibility to undertake sleep-ins and participate in shared on-call.

We'd particularly like to hear from you if...

You have experience in Supported Accommodation, leaving care, pathway planning, housing, benefits, youth services, youth justice, education, SEND, mental health, safeguarding or preparation for adulthood.

Experience in HR, staff supervision, quality assurance, audits, policies and procedures, regulators, property compliance or health and safety would also be particularly valuable.

Most importantly, we're looking for somebody who is passionately driven to achieve the outcomes our young people deserve.

We also want to hear from ambitious people. Associated Wellbeing continues to grow, and if you want to develop your leadership experience and progress within the company, we want to support that.

If you're proactive, ambitious, resilient and ready to take genuine ownership within a developing service, we'd love to hear from you.