Team Leader - Retail Floor, Customer Service & Mentorship

Asda Stores Ltd.; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK supermarket chain is seeking a Team Leader to manage daily operations and lead a team to deliver excellent customer service. The ideal candidate will have experience in retail and possess strong communication skills. You will be responsible for stock management, supporting colleagues, and ensuring high service standards. This role offers a competitive salary alongside a variety of benefits, including discounts, wellbeing support, and flexible pay options.

Benefits

15% colleague discount on shopping

Discounted rates on various Asda services

Access to financial coaching and exclusive savings

Company pension

24/7 virtual GP and wellbeing support

Excellent parental leave policies

Colleague recognition programme

Special offers across various services

Qualifications

• Experience working in a retail or customer-facing environment.
• A willingness to take on responsibility and support others.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Lead and support colleagues in daily operations.
• Ensure high standards of customer service are met.
• Manage stock and assist new starters.
• Act as a go-to person for problem-solving on the shop floor.

Skills

Experience in retail or customer-facing environment

Good communication skills

Flexibility to work various shifts

Can-do attitude

Job description

A leading UK supermarket chain is seeking a Team Leader to manage daily operations and lead a team to deliver excellent customer service. The ideal candidate will have experience in retail and possess strong communication skills. You will be responsible for stock management, supporting colleagues, and ensuring high service standards. This role offers a competitive salary alongside a variety of benefits, including discounts, wellbeing support, and flexible pay options.