Team Leader - Property Management

MICM; Southbank; Presencial; GBP 46.782 - 62.376; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Admin support

Mentor from GM

Growth opportunities

Wellbeing program

Rewards program

Career growth

Team events

Training access

Descripción de la vacante

MICM is seeking a Property Management Team Leader to guide and inspire a dedicated team of 10, reporting to the General Manager of Property Management. This is a hands-on leadership role focused on support, training, and quality service with no portfolio management.

The ideal candidate will have extensive residential PM experience, prior team leadership, and a strong ability to mentor, with excellent communication and organisational skills.

Formación

• Extensive experience in residential property management and a deep understanding of tenancy legislation.
• Previous team-leading role in Property Management with a track record of mentoring.
• Strong leadership, mentoring and problem-solving abilities.
• Excellent communication skills to handle demanding situations professionally.
• High attention to detail and strong organisational capabilities.
• Current Agent’s Representative Certificate is essential.

Responsabilidades

• Mentor, train, and support a PM team including Property Managers and Consultants.
• Oversee daily property management operations with focus on quality and compliance.
• Keep Rental Providers updated, manage arrears, and ensure timely inspections.
• Represent clients at hearings and handle tribunal paperwork as required.
• Drive new business opportunities and minimise lost managements.
• Provide hands-on support by covering Property Managers when needed.
• Handle additional duties as a Team Leader.

Conocimientos

Residential PM experience

Team Leader experience

Leadership & mentoring

Communication skills

Attention to detail

Agent’s Representative Certificate

Descripción del empleo

Seeking a PM TL to be a true leader to a team of 10, sole focus on supporting (you won't be managing a portfolio)!

Posted: 22nd July, 2026

Role Overview

We’re seeking a Property Management Team Leader to guide, mentor, and inspire our high-performing Property Management team. This is a hands‑on leadership role where your sole focus is to provide support and guidance to your team (no portfolio). We are seeking an experienced, knowledgeable and approachable team leader to lead a team of 10, reporting into the General Manager of Property Management.

Responsibilities

• Mentor, train, and support a team made up of Property Managers, Property Consultants and a BDM
• Oversee day‑to‑day property management operations with a focus on quality service and compliance
• Ensure Rental Providers are kept up to date, arrears are managed, and inspections/reviews are completed on time
• Represent clients at VCAT hearings and manage tribunal paperwork when required
• Drive new business opportunities and minimise lost managements
• Provide hands‑on support by covering Property Managers when needed
• Other ad‑hoc duties in line with a Team Leader

What you’ll bring

• Extensive experience in residential Property Management and a deep understanding of the Residential Tenancies Act
• Prior Team Leader experience in Property Management
• Strong leadership, mentoring and problem‑solving skills
• Excellent communication skills with the ability to handle demanding situations professionally
• High attention to detail and strong organisational skills
• Current Agent’s Representative Certificate (essential)

Benefits

• Admin support for PMs from Property Consultants and a dedicated Finance PM team, including allocation of funds, routine support, open processes, application processing, compliance
• Support from 2IC and a General Manager
• Continuous opportunities to grow & learn, with questions answered promptly
• Process‑driven working environment with strong corporate backing and a reputable market presence
• Robust Wellbeing Program: monthly corporate massages, EAP support, flu shots, and discounts at local gyms and coffee shops
• Reward and Recognition program with monthly Values & Customer Service awards
• Clear and open pathways for growth within the business are encouraged and fostered
• Social events: EOFY party, Christmas celebrations, team‑building events, and an annual charity gala
• Access to internal systems training, industry best practices, and compliance updates

To be eligible to apply for this role you must be legally permitted to work in Australia full‑time and successfully pass a police check.