Team Leader, Pension Scheme Events Team

Gallagher; West of England; Sur place; GBP 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Benefits

Career development

Collaborative culture

Global reach

Résumé du poste

Gallagher Benefit Services is seeking an experienced Client Change Team Leader to steer a dynamic pensions team and deliver a diverse portfolio of client projects and events.

You will manage day-to-day operations, oversee pension calculations for retirements, deaths, and increases, and ensure compliance with GMP/GMPE and disclosure requirements, while coaching teammates to excel.

Qualifications

• Seasoned pensions expert with DB or Hybrid schemes.
• Experience leading teams and mentoring.
• Proficiency in MS Office, especially Excel and Word.
• Excellent communication and prioritisation skills.
• Eligibility to work in the UK.

Responsabilités

• Manage day-to-day operations of a portfolio of projects and events, including scoping, costing and resourcing.
• Perform and verify pension calculations for retirements, deaths and pension increases.
• Interpret and run system reports and locate information within member files and reports.
• Ensure compliance with GMP/GMPE and disclosure requirements.
• Review scheme booklets, trust deeds and actuarial instructions to complete tasks.
• Take ownership of project delivery and meet deadlines.
• Drive process improvements and support senior staff with implementation.
• Provide feedback and coach team members.

Connaissances

Excel

Word

Pension regulations

Data analysis

People management

Communication

Outils

Excel

Word

Description du poste

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Are you an experienced third party administration pensions professional ready to lead a dynamic team and make a real impact in the pensions industry? We’re looking for an experienced Client Change Team Leader to join our team and oversee the delivery of a diverse portfolio of projects and events. If you’re passionate about driving operational excellence, inspiring teams, and delivering exceptional client outcomes, this could be the perfect role for you.

How you'll make an impact

• Manage and oversee the day-to-day operations of a portfolio of projects and events, including scoping, costing, and resourcing requests.
• Perform and verify manual and automated pension calculations for key events such as retirements, deaths, and pension increases.
• Interpret and run system reports, conduct data mining, and locate critical information within member files and reports.
• Leverage your in-depth knowledge of pension regulations to ensure compliance with GMP/GMPE, disclosure requirements, and other regulatory obligations.
• Review scheme booklets, trust deeds, benefit specifications, and actuarial instructions to complete tasks accurately.
• Take ownership of project delivery, ensuring deadlines are met and quality standards are upheld.
• Drive process improvement initiatives and support senior staff in their implementation.
• Provide feedback on team performance and support their development through coaching and mentoring.
• Deputise for the Senior Operations Manager when required and attend trustee and client meetings.

About you

• A seasoned third party administration occupational pension schemes expert, with a detailed understanding of either DB or Hybrid Pension Schemes.
• Already established at either team leader or a principal now looking to progress to a Team Leader position.
• Proven people management experience, from trainees to senior associates.
• Proficiency in Microsoft Office, particularly Excel (v-lookups, formulas, pivot tables) and Word (mail merge).
• Strong analytical and problem-solving skills, with the ability to explain complex calculations in simple terms.
• Excellent communication and prioritisation skills, with the ability to manage multiple workloads and meet deadlines.
• A collaborative approach to building relationships with stakeholders and supporting teams.
• A commitment to continuous improvement and a proactive attitude towards process enhancements.
• Eligibiity to work in the UK.

Why join us?

At Gallagher Benefit Services, we’re committed to creating a supportive and inclusive workplace where you can thrive. You’ll have the opportunity to work on exciting projects, develop your skills, and make a real impact.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)