Senior Pensions Associate

Gallagher; West of England; On-site; GBP 35,000 - 45,000; Full time

Job summary

Gallagher is seeking a Senior Pensions Administrator to lead Defined Benefit pensions work and supervise the pensions administration team. The role focuses on accurate case handling, payroll coordination, and client service excellence in a collaborative environment.

The ideal candidate has robust DB pensions experience, strong analytical ability, and superb communication. Gallagher supports CPC qualification and ongoing professional development as part of career growth.

Qualifications

• Expertise in pension scheme administration, DB essential.
• Experience checking team members' work.
• Strong analytical skills and logical problem solving.
• Proficient in Microsoft Office.
• Excellent communication and teamwork; able to prioritise tasks to deadlines.

Responsibilities

• Provide supervision and training for pensions administration team.
• Foster a collaborative and productive team environment.
• Engage with scheme members to address queries and provide solutions.
• Collaborate with supporting teams and build positive relationships.
• Support Client Executive team and participate in client meetings or new business pitches.

Skills

Pensions administration (DB) expertise

Team supervision & training

Analytical thinking

Communication skills

Deadline prioritisation

Tools

Microsoft Office

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.

If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Advance Your Career as a Senior Pensions Associate at Gallagher!

Are you a seasoned pensions professional eager to make a meaningful impact in a dynamic and supportive environment? Join Gallagher as a Senior Pensions Administrator and focus on Defined Benefits schemes.

Why Gallagher?

This position has been created due to an internal promotion, reflecting our commitment to recognising talent and fostering career growth. At Gallagher, you’ll find a vibrant workplace where your contributions are celebrated, and your professional development is prioritised. Should you wish to pursue the Pension Management Institute’s CPC qualification, we will both support and fund your exams.

This is an exciting opportunity to advance your career in a role that values excellence, innovation, and collaboration. You’ll play a pivotal role in delivering exceptional service to our clients while mentoring and supporting junior team members.

How you’ll make an impact

Within this role, you will take an active role in delivering Defined Benefit (DB) pensions; ensuring all tasks are completed accurately and promptly. Responsibilities include allocating cases, performing and verifying both automated and manual calculations, and coordinating pensioner payrolls, as well as drafting and reviewing correspondence and reports, managing cashflows, investments, disinvestments, and invoices.

• Provide supervision and training for our pensions administration team
• Encourage a collaborative and productive team environment
• Engaging with scheme members through various channels to address queries and offer solutions.
• Working closely with team members and build positive relationships with supporting teams.
• Supporting the Client Executive team and participate in client meetings or new business pitches as needed.

About you

• We are looking to speak to individuals with demonstrated expertise in pension scheme administration (DB is essential)
• Have experience of checking team members work.
• Possess strong analytical skills and a logical approach to problem-solving
• Proficiency in Microsoft Office
• Outstanding communication skills.
• A team player who can effectively prioritise tasks to meet deadlines.
• Can leverage their pensions knowledge and experience to peer review cases, ensuring that scheme members receive accurate and pertinent information.

Gallagher Behaviours:

• Leading Self: Demonstrate integrity, trust, and personal responsibility.
• Leading Others & Relationships: Build diverse networks, collaborate effectively, and connect with influence.
• Leading Results: Deliver client excellence, plan strategically, and work towards results.
• Leading the Business: Demonstrate business knowledge, critical thinking, and innovation.

Join Us and Shape the Future!

At Gallagher, we invest in our people’s health, financial wellbeing, and career growth. If you're ready to tackle an exciting role as a Senior Pensions Administrator, and become a part of our global success story. Your future starts here!

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)