Team Leader - Medical Repair Service

Olympus EMEA; Southend-on-Sea; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Team Leader for their Medical Repair Service. This role involves direct management of a team of repair technicians, ensuring compliance with health and safety regulations while promoting a culture of safety and accountability. The ideal candidate will possess strong people management skills, be adept at conflict resolution, and have experience in a technical environment. This opportunity offers a competitive salary, generous benefits, and a supportive work environment where your contributions will make a significant impact.

Benefits

Competitive salary

Private medical cover

Comprehensive pension scheme

Annual health check

Employee Assistance Program

Subsidised staff restaurant

Free parking

Discounted gym memberships

Retail discounts

Qualifications

• Experience in people management and development is essential.
• Confident communication and ability to manage conflict effectively.

Responsibilities

• Direct line management for a team of up to 10 repair technicians.
• Ensure team compliance with health and safety procedures.
• Manage staff utilization and capacity planning effectively.

Skills

People Management

Technical Environment Experience

Conflict Management

Communication Skills

Organizational Skills

Microsoft Office

Education

Management Training

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

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Your Responsibilities

• Direct line management for a team of up to 10 repair technicians
• Responsible for ensuring their team works in a safe and healthy environment, that they are compliant with the relevant health, safety and environment procedures including PPE and waste disposal
• Promoting a culture where Accidents, Near Misses, Potential Near Misses are reported
• Ensuring that Risk Assessments are carried out, reviewed and are up to date
• Effective management of staff utilisation and capacity planning including holiday and absence, whilst ensuring adherence to Shop Floor Management rules for their area
• Ensure that all team members are operating at the required performance levels and addressing any issues through expectation setting, feedback, coaching, support and using the company’s MyPerformance system
• Resolving first line people management issues e.g. return to work meetings, attendance meetings, undertaking informal and formal investigation meetings, undertaking appraisals and performance improvement plans (PIPs), referrals to Occupational Health, and conducting stress risk assessments

Your qualification

• Experience in people management and development is essential (1-1's, Performance management, Development)
• Experience of working in a technical or operational environment is highly desirable
• Confident communication and not afraid of difficult conversations and curious to learn every day
• Previous management training is desirable
• Ability to remain balanced and manage situations of conflict
• Strong communication skills, with the ability to build and manage relationships
• Strong organisational and multi-tasking skills
• Competent user of Microsoft Office, including Word, Excel, Outlook and Teams

Your competencies

• Patient Focus - We put patients at the heart of everything
• Integrity - We do the right thing
• Innovation - We look for new ways to make things better
• Impact - We take accountability and get things done
• Empathy - We care for one another and work together

Your Benefits

• Competitive salary with a generous annual leave entitlement
• Private medical cover eligibility
• Comprehensive company pension scheme
• Annual health check with BUPA, funded by us
• Employee Assistance Program for health, mental and emotional wellbeing
• Subsidised staff restaurant and free parking at HQ
• Additional benefits: discounted gym and wellness memberships, cashback, discounts with UK retailers

Further Information

Valuing diverse perspectives and lifestyles is closely aligned with our core values. We encourage all candidates to apply regardless of gender, nationality, ethnic and social origin, religion, age, disability, sexual orientation, marital status, or other conditions and restrictions.