Team Leader — Master the Shift, Inspire Service

Greene King; Bold Heath; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development opportunities

Employee discounts on food and drink

Free employee assistance program

Wagestream - access wage before payday

Retail discounts

Job summary

A well-known pub chain in bold Heath is looking for a Team Leader to oversee shift operations and ensure excellent customer service. In this role, you will lead the team, maintain high standards, and create memorable experiences for customers. The ideal candidate will possess great attention to detail and a positive attitude, with opportunities for career growth and substantial employee perks. Your leadership will help make each shift run smoothly while ensuring customer satisfaction.

Qualifications

• Eye for detail ensuring quality service and products.
• Ability to lead a team effectively in a busy environment.
• Positive attitude and adaptability to challenges.

Responsibilities

• Lead the team and ensure smooth shift operations.
• Deputise for management and resolve issues.
• Maintain a legal and clean bar environment.
• Deliver memorable customer experiences.

Skills

Attention to detail

Customer service

Teamwork

Problem-solving

Job description

A well-known pub chain in bold Heath is looking for a Team Leader to oversee shift operations and ensure excellent customer service. In this role, you will lead the team, maintain high standards, and create memorable experiences for customers. The ideal candidate will possess great attention to detail and a positive attitude, with opportunities for career growth and substantial employee perks. Your leadership will help make each shift run smoothly while ensuring customer satisfaction.