Team Leader – Food Service & Customer Experience

Subway IP Inc.; Aldcliffe; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Accrued Holiday Pay

Free meals and drinks on shift

Training and uniform provided

Perks at Work discount system

Long service recognition

Company funded Christmas parties

Age 21 and over - £13.32ph

Job summary

Subway is seeking a Team Leader to be the face of our Lancaster stores, preparing and serving Subway sandwiches, meeting guests, and delivering exceptional customer service while supervising daily operations and a small team.

The role offers a rewarding career path into management with a minimum 30-hour week across Penny Street, Church Street and near Lancaster University. Great benefits, staff meals on shift, and discounts are provided.

Qualifications

• Experience in food preparation, retail sales or customer service is desirable.
• Supervisory experience preferred.
• Excellent communication skills with a winning attitude.

Responsibilities

• Ensure food storage and preparation areas meet Health & Safety and Audit standards.
• Provide customer service, till use and store cleanliness.
• Stock control.
• Coach newer or less experienced Sandwich Artists™.
• Open and close the store to a high standard.
• Deliver brand excellence.

Skills

Customer service

Team supervision

Communication skills

Food preparation experience

Tools

POS system

Job description

Subway is seeking a Team Leader to be the face of our Lancaster stores, preparing and serving Subway sandwiches, meeting guests, and delivering exceptional customer service while supervising daily operations and a small team.

The role offers a rewarding career path into management with a minimum 30-hour week across Penny Street, Church Street and near Lancaster University. Great benefits, staff meals on shift, and discounts are provided.