Team Leader (Express) - Norwich

Asda Stores Ltd.; Norwich; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Colleague discount

Pension

Wellbeing services

Inclusion networks

Parental leave

Job summary

Asda Stores Ltd. is seeking a Team Leader (Express) in the Norwich area to lead a fast-paced store team, drive excellent customer service and ensure smooth daily operations.

This permanent, full-time role is based in an Express format and involves coaching colleagues, managing replenishment and checkout areas, and using data to improve performance. You’ll thrive in a busy retail environment, be confident in coaching others, and adapt to different store formats.

Qualifications

• Demonstrated ability to lead a busy team in a retail setting.
• Strong coaching and motivational skills with a hands-on approach.
• Ability to analyse data and use insights to drive decisions.

Responsibilities

• Lead a team to deliver excellent customer service across Express formats.
• Oversee daily store operations and ensure shelves are stocked and standards met.
• Utilise data and insight to meet targets and improve performance.

Skills

Team leadership

Coaching

Data insights

Job description

Job TitleTeam Leader (Express)LocationEXPPFS - 5252 Snetterton PFSEmployment TypeFull timeContract TypePermanentShift PatternWork Shift: DaysHours per Week36Pay Rate£14.10CategoryRetail Hourly Colleagues, Store ManagementClosing Date29 September 2026Our stores operate 24/7 across our Supermarkets, Superstores, and Asda Express locations, offering a dynamic and fast-paced environment. As a Team Leader, you'll play a key role in driving the success of your area, leading a team of colleagues to deliver excellent service and ensure the smooth running of daily operations. You'll be responsible for managing your section efficiently-whether that's replenishment, checkouts, grocery, or fresh food-making sure shelves are stocked, standards are high, and customers are happy. You'll support your team to meet targets, solve problems, and create a welcoming store environment. About You You're a natural leader who thrives in a busy retail setting. You'll be confident in coaching and motivating others, with a hands‑on approach and a passion for delivering great customer service. You'll be flexible, adaptable, and ready to take on new challenges across different store formats-including our growing Asda Express locations. You'll also be comfortable using data and insight to make decisions, and you'll take pride in helping your team grow and succeed. Why Join Us? At Asda, we're all about working together to make a difference-for our customers, our communities, and each other. Whether you're in a Superstore, Supermarket, or Asda Express, you'll be part of a team that's committed to delivering value and quality every day. Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.