Team Leader - Edinburgh

Chopstix Group; City of Edinburgh; On-site; GBP 25,000 - 30,000; Full time

Job summary

Chopstix Group is seeking a passionate Team Leader to drive exceptional customer service and lead a dynamic team in Edinburgh. This role involves training staff, ensuring food quality, and creating a vibrant dining experience. Join a growing company dedicated to delivering bold flavors and fostering a supportive work environment.

Benefits

Employee Discount

Online Discounts in High Street Stores

Opt-in Health Plans

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support (Confidential Advice Line)

Access to Wages in Advance

Career Development via our Career Pathway

Bonus/Incentive Schemes

Free Meals on Shift

Refer A Friend Scheme

Qualifications

• Vast experience in customer service.
• Background in Leadership & Management.
• Ability to train & coach a team.

Responsibilities

• Lead and inspire the team to achieve excellent results.
• Promote great teamwork and ensure customer satisfaction.
• Assist manager in supervising back of house teams.

Skills

Customer focused

Hands-on

Organized

Team Player

Self-motivated

Integrity

Problem solver

Effective time management

Excellent communication skills

Job description

JOIN THE CHOPSTIX REVOLUTION!

For the Flavour Cravers!

Step up, stand out! Experienced leaders wanted to drive our teams forward.

Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun!

Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!

WHO ARE WE?

Chopstix is not just a restaurant; we're a movement! Offering bold Chinese flavours, we're on the lookout for individuals who embody inspiration. Join us in delivering an unrivalled dining experience. We put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!

At Chopstix, we are guided by our core values rooted in our DNA:

• We Take Pride: Putting our whole heart into every task, ensuring our dedication and passion are reflected in our work.
• We are All In Together: Supporting each other to win as a team. Our collaborative environment values every contribution, making success a collective achievement.
• Being Quick To Shift: Essential in our fast-paced industry; adaptability and resourcefulness are key.
• We Lead The Way: Always trying new things and shaking things up. Innovation is at our core.

WHAT DO WE WANT?

Ready to take the lead? If you've got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you!

We are looking for a Team Leader with a fantastic attitude, committed to exceptional customer service. You should be experienced and passionate about delivering delicious food, and be prepared to train on the Woks to assist and supervise the back of house teams as required.

You will be the face of the store, assisting your manager in leading and inspiring the team, promoting great teamwork to achieve excellent results in food quality, sales, and profitability. Putting our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, every time.

PERKS THAT PACK A PUNCH!

• Employee Discount
• Online Discounts in High Street Stores
• Opt-in Health Plans
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance
• Career Development via our Career Pathway
• Bonus/Incentive Schemes
• Free Meals on Shift
• Refer A Friend Scheme

ARE YOU?

• Customer focused
• Hands-on
• Organized
• Team Player
• People focused
• Self-motivated & have Integrity

Skills & Experience

• Vast experience in customer service
• A background in Leadership & Management
• The ability to train & coach a team
• Problem solver
• Effective time management
• Results driven - people, quality, service, environment, sales & profitability
• Excellent communication skills

If you have what it takes and are looking for a great career, apply now! Please add an up-to-date CV.