Team Leader - Compassionate Care & Service Excellence

Brhw; Sefton; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Career progression

Training opportunities

Supportive organisation

Job summary

Brhw is seeking a dedicated Team Leader to support the delivery of high-quality care for individuals with Learning Disabilities, Autism, and Mental Health needs in Southport. You will work with the Service Manager to ensure regulatory compliance, staff development, and consistent, person-centred care across the service.

You’ll oversee day-to-day management, staff rostering, and audits, while maintaining strong external relationships with families, healthcare professionals, and commissioners.

Qualifications

• Willingness to work towards Level 5 Diploma in Health & Social Care.
• Experience supporting individuals with Autism, Learning Disabilities, or Mental Health conditions.
• Strong understanding of CQC, H&S, and Safeguarding regulations.
• Experience working in complex care environments.
• Confident in people management, team leadership, and performance management.
• Strong communication, decision-making, and IT skills.
• Able to work flexibly to meet the needs of the service.

Responsibilities

• Support the Service Manager with the day-to-day management of the service.
• Ensure the service is appropriately staffed and operates to individuals' assessed needs.
• Oversee regulatory compliance (CQC, H&S, Safeguarding) and contribute to audits.
• Support with recruitment, onboarding, induction, and training of new staff.
• Manage supervision, appraisals, and day-to-day performance of team members.
• Promote a positive and transparent working culture and model best practice.
• Ensure person-centred care plans are reviewed and up to date.
• Provide direct care when needed and lead consistency of care.
• Maintain relationships with families, healthcare professionals, and commissioners.
• Monitor financial performance, rota management, petty cash, budgeting.

Skills

People management

Team leadership

Communication

Decision-making

IT skills

Education

Level 5 Diploma in Health & Social Care

Tools

PeopleHR

Deputy

Nourish

Radar

Iplicit

JobTrain

Job description

Brhw is seeking a dedicated Team Leader to support the delivery of high-quality care for individuals with Learning Disabilities, Autism, and Mental Health needs in Southport. You will work with the Service Manager to ensure regulatory compliance, staff development, and consistent, person-centred care across the service.

You’ll oversee day-to-day management, staff rostering, and audits, while maintaining strong external relationships with families, healthcare professionals, and commissioners.