Team Leader

Blue-Ribbon-d7ac24a1; Sefton; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Career progression

Training opportunities

Supportive organisation

Job summary

Brhw is seeking a dedicated Team Leader to support the delivery of high-quality care for individuals with Learning Disabilities, Autism, and Mental Health needs in Southport. You will work with the Service Manager to ensure regulatory compliance, staff development, and consistent, person-centred care across the service.

You’ll oversee day-to-day management, staff rostering, and audits, while maintaining strong external relationships with families, healthcare professionals, and commissioners.

Qualifications

• Willingness to work towards Level 5 Diploma in Health & Social Care.
• Experience supporting individuals with Autism, Learning Disabilities, or Mental Health conditions.
• Strong understanding of CQC, H&S, and Safeguarding regulations.
• Experience working in complex care environments.
• Confident in people management, team leadership, and performance management.
• Strong communication, decision-making, and IT skills.
• Able to work flexibly to meet the needs of the service.

Responsibilities

• Support the Service Manager with the day-to-day management of the service.
• Ensure the service is appropriately staffed and operates to individuals' assessed needs.
• Oversee regulatory compliance (CQC, H&S, Safeguarding) and contribute to audits.
• Support with recruitment, onboarding, induction, and training of new staff.
• Manage supervision, appraisals, and day-to-day performance of team members.
• Promote a positive and transparent working culture and model best practice.
• Ensure person-centred care plans are reviewed and up to date.
• Provide direct care when needed and lead consistency of care.
• Maintain relationships with families, healthcare professionals, and commissioners.
• Monitor financial performance, rota management, petty cash, budgeting.

Skills

People management

Team leadership

Communication

Decision-making

IT skills

Education

Level 5 Diploma in Health & Social Care

Tools

PeopleHR

Deputy

Nourish

Radar

Iplicit

JobTrain

Job description

Team Leader– Lead with Compassion, Grow with Purpose

(Full-Time)

We have an exciting opportunity for a passionate and experienced Team Leader to join our team and support the delivery of exceptional care to individuals with Learning Disabilities, Autism, and Mental Health needs in Southport.

This is a key leadership role where you will work alongside the Service Manager to ensure high-quality care, regulatory compliance, and the ongoing development of staff and service standards. If you're ready to take the next step in your care career, we’d love to hear from you.

About the Role

As a Team Leader, you will:

• Support the Service Manager with the day-to-day management of the service.
• Ensure the service is appropriately staffed and operates in line with individuals' assessed needs.
• Oversee and maintain regulatory compliance (CQC, H&S, Safeguarding) and contribute to internal audits.
• Support with recruitment, onboarding, induction, and training of new staff.
• Manage supervisions, appraisals, and day-to-day performance of team members.
• Promote a positive and transparent working culture and model best practice across the service.
• Ensure person-centred care plans are regularly reviewed, up to date, and reflective of individual needs.
• Provide direct care and support when needed and lead the consistency of care across the service.
• Maintain strong relationships with external stakeholders, including families, healthcare professionals, and commissioners.
• Monitor and support financial performance, including rota management, petty cash control, and budgeting tasks.
• Use internal systems including PeopleHR, Deputy, Nourish, Radar, Iplicit, and JobTrain to maintain accurate records.

What We’re Looking For

Essential:

• Willingness to work towards Level 5 Diploma in Health & Social Care.
• Experience supporting individuals with Autism, Learning Disabilities, or MentalHealth conditions.
• Strong understanding of CQC, H&S, and Safeguarding regulations.
• Experience working in complex care environments.
• Confident in people management, team leadership, and performance management.
• Strong communication, decision-making, and IT skills.
• Able to work flexibly to meet the needs of the service.

Preferable:

• Hold a Level 5 Diploma in Health & Social Care.
• Knowledge of community engagement, mentoring, and change management.
• Financial planning, budgeting, and resource allocation experience.
• Advanced IT and systems management skills.
• Awareness of diversity, inclusion, and cultural understanding in care.

Why Join Us?

• Join a team committed to high-quality care and continuous improvement.
• Develop your career with ongoing training and progression opportunities.
• Make a real difference in the lives of the people we support and the teams you lead.
• Be part of a supportive organisation that champions innovation, integrity, and impact.

Our Values

• Everybody Matters – Ensuring inclusivity and respect for all
• Honesty & Integrity – Maintaining transparency and trustworthiness
• Passionate & Resilient – Demonstrating enthusiasm and commitment
• Positivity – Fostering a positive, uplifting environment
• Professional Excellence – Striving for excellence in all aspects of care

MPSW