Team Leader - Community Housing

Tai Tarian Ltd; Neath; On-site; GBP 39,000 - 48,000; Full time

Job summary

Tai Tarian is seeking a self-motivated Team Leader to join our Community Housing team in Neath, Wales. This permanent, full-time position offers a starting salary of £43,448 per year after key competencies are met and a commitment to delivering excellent customer service.

The successful candidate will lead Housing Officers and Assistants, ensuring timely and effective service delivery, and will provide specialist knowledge in Anti-Social Behaviour and Housing Management while engaging with

Qualifications

• Experience in housing management and customer service is desirable.
• Strong leadership and resilience in challenging environments.

Responsibilities

• Lead and manage the delivery of a high-quality housing operations team.
• Provide technical expertise in Anti-Social Behaviour and Housing Management.

Job description

Team Leader - Community Housing

1x Permanent, Full-Time position, available with a competitive pay and benefits package including a starting salary £43,448 per year after key competencies of the role are met.

Tai Tarian is growing and we are looking for a self-motivated, resilient Housing Team Leader to join us. You'll be joining our Community Housing Team at a pivotal moment as this is without doubt, a challenging time for the housing sector. The successful candidate will provide excellent customer services through championing a customer first approach to both internal and external customers, making every contact count.

Reporting to the Housing Operations Manager, this role will lead and manage the delivery of high-quality housing operational team of Housing Officers and Assistants to ensure service demands are met timely, effectively, and efficiently with the best possible customer experience.

This role will provide technical expertise in Anti-Social Behaviour and Housing Management, internally to colleagues and employees as well as engaging with external stakeholders. Collaborating with service partners building partnerships with other organisations and agencies, contributing to achieving our key housing objective of great Service Delivery Standards by meeting the set measures of success

Please see attached Team Leader role profile for the full job description and person specification.

Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions.

Find out more about us in our get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application.

As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.

If you are interested in applying for this role and you’ve got the skills, experience, and knowledge we are looking for