Team Leader (Care & Support)

Cygnet Group; Poole; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

NHS Discounts (Blue Light Card)

Cygnet Rewards

Wellbeing centre with health advice

Free DBS

Free Meal on Shift

Job summary

Cygnet Amberwood is recruiting a Team Leader (Care & Support) to supervise a dedicated team of Support Workers at Amberwood Lodge, empowering adults with autism and learning disabilities to live independent lives.

You will lead by example, support staff development, and foster a compassionate, therapeutic environment that prioritises person-centred planning and high-quality care. This role is a day-shift, 42 hours per week with some weekends.

Qualifications

• Experience as a Senior Support Worker or Team Leader.
• Experience with autism, learning disabilities or behaviours that challenge.
• Experience in shift leading and delegating tasks to junior staff.
• Genuine drive to make a difference in people’s lives.
• Confident, assertive and ambitious for yourself, service users and the organisation.
• Excellent communication and good teamwork.
• Organised and keen to develop management and leadership skills.

Responsibilities

• Leading, supervising and motivating a team of Support Workers
• Ensuring high standards of person‑centred care are maintained
• Supporting individuals with daily living skills, community activities and personal development
• Provide guidance and encouragement through physical and emotional support
• Learn about individuals’ specific needs and provide help in the most appropriate way
• Managing and responding to behaviours that challenge using positive behaviour support approaches
• Contributing to care planning, risk assessments and documentation
• Acting as a role model for best practice and professional conduct
• Supporting rota planning, shift coordination and effective communication across the team
• Building strong relationships with families, external professionals and stakeholders

Skills

Team leadership

Staff supervision

Communication

Organisation

Empathy

Behaviour support

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group is seeking an experienced and compassionate

Team Leader (Care & Support) to join our dedicated team at

Cygnet Amberwood. This is an opportunity for someone passionate about empowering adults with Autism and Learning Disabilities to live fulfilling, independent lives.

The Service:

Amberwood Lodge is a specialist residential service for adults with autism and learning disabilities, who may have behaviours that challenge. We aim to provide a safe, comfortable and effective environment, promoting independence and community integration. Person-centred planning is at the heart of everything we do, based on each person’s specific needs. We understand that consistency and continuity of care is important for the people we care for.

The People We Support:

• Adults from the age of 18 years
• Individuals with a diagnosis of autism & learning disability
• May present with behaviours that challenge
• May have communication challenges
• May have associated complex needs
• May have an ECHP (Education Healthcare Plan)
• May be subjected to DoLS (Deprivation of Liberty Safeguards) or Care Orders

The Role:

As a

Support Worker Team Leader, you will play a key role in ensuring high‑quality care and support are delivered consistently across the service. You will lead by example, support the development of thestaff team, and help create a positive, therapeutic environment for the people we support.

You’ll be working42hours a week (12-hour shifts) on Days only, including alternative weekends.

• Leading, supervising and motivating a team of Support Workers
• Ensuring high standards of person‑centred care are maintained
• Supporting individuals with daily living skills, community activities and personal development
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Managing and responding to behaviours that challenge using positive behaviour support approaches
• Contributing to care planning, risk assessments and documentation
• Acting as a role model for best practice and professional conduct
• Supporting rota planning, shift coordination and effective communication across the team
• Building strong relationships with families, external professionals and stakeholders

You are...

• Either currently working as a Senior Support Worker or Team Leader
• Experience supporting individuals with autism, learning disabilities or behaviours that challenge
• Experienced in shift leading, delegating tasks to junior staff members and supporting Service Managers
• Genuinely driven to make a difference in people’s lives
• Confident, assertive & ambitious for yourself, service users & the organisation
• An excellent communicator & good team player
• Organised, committed & keen to develop your management & leadership skills.

Why join Cygnet? And what we will offer you…

• Salary: £15.39 Per Hour rising to £15.64 Per Hour
• Further learning and career development & training
• NHS Discounts (Blue Light Card)
• Cygnet Rewards
• Wellbeing centre with exercises, recipes, financial & mental health advice
• Free DBS
• Paid TrainingFree Meal on Shift
• A supportive, inclusive and values‑driven working environment

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

What next?

If you care about making a difference – we want to talk to you.

Team Leader (Care & Support)

Company: Cygnet Salary: £15.39 to £15.64 an hour Hours: Full-time Location: Bourenmouth, BH14 9JN Job type: Permanent Posting date: 10 Nov 2026 Closing date: 9 Dec 2026

Summary

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group is seeking an experienced and compassionate

Team Leader (Care & Support) to join our dedicated team at

Cygnet Amberwood. This is an opportunity for someone passionate about empowering adults with Autism and Learning Disabilities to live fulfilling, independent lives.

The Service:

Amberwood Lodge is a specialist residential service for adults with autism and learning disabilities, who may have behaviours that challenge. We aim to provide a safe, comfortable and effective environment, promoting independence and community integration. Person-centred planning is at the heart of everything we do, based on each person’s specific needs. We understand that consistency and continuity of care is important for the people we care for.

The People We Support:

• Adults from the age of 18 years
• Individuals with a diagnosis of autism & learning disability
• May present with behaviours that challenge
• May have communication challenges
• May have associated complex needs
• May have an ECHP (Education Healthcare Plan)
• May be subjected to DoLS (Deprivation of Liberty Safeguards) or Care Orders

The Role:

As a

Support Worker Team Leader, you will play a key role in ensuring high‑quality care and support are delivered consistently across the service. You will lead by example, support the development of thestaff team, and help create a positive, therapeutic environment for the people we support.

You’ll be working42hours a week (12-hour shifts) on Days only, including alternative weekends.

• Leading, supervising and motivating a team of Support Workers
• Ensuring high standards of person‑centred care are maintained
• Supporting individuals with daily living skills, community activities and personal development
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Managing and responding to behaviours that challenge using positive behaviour support approaches
• Contributing to care planning, risk assessments and documentation
• Acting as a role model for best practice and professional conduct
• Supporting rota planning, shift coordination and effective communication across the team
• Building strong relationships with families, external professionals and stakeholders

You are...

• Either currently working as a Senior Support Worker or Team Leader
• Experience supporting individuals with autism, learning disabilities or behaviours that challenge
• Experienced in shift leading, delegating tasks to junior staff members and supporting Service ManagersGenuinely driven to make a difference in people’s lives
• Confident, assertive & ambitious for yourself, service users & the organisation
• An excellent communicator & good team player
• Organised, committed & keen to develop your management & leadership skills.

Why join Cygnet? And what we will offer you…

• Salary: £15.39 Per Hour rising to £15.64 Per Hour
• Further learning and career development & training
• NHS Discounts (Blue Light Card)
• Cygnet Rewards
• Wellbeing centre with exercises, recipes, financial & mental health advice
• Free DBS
• Paid Training
• Free Meal on Shift
• A supportive, inclusive and values‑driven working environment

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

What next?

If you care about making a difference – we want to talk to you.

Proud member of the Disability Confident employer scheme