Team Leader - Birmingham

TN United Kingdom; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading organization in Birmingham is seeking a Team Leader for a fixed-term contract to manage a Youth Hub. The role involves ensuring compliance with regulations, developing partnerships, and supporting young people facing homelessness. Ideal candidates will have relevant qualifications and experience in youth work and project management.

Qualifications

• Experience working with young people with complex needs.
• Experience in Youth Work, Residential or Social Work.

Responsibilities

• Operationally manage the Youth Hub, ensuring compliance with requirements.
• Develop and maintain local partnerships with key agencies.
• Support teams to provide high-quality support services.

Skills

Leadership Management

Project Management

Communication

Education

Level 4 in Health and Social Care

Degree in Housing

Job description

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From 2023 - 2024

3,718 young people received advice and support

1,616 young people were supported by us during the year

1,034 young people lived in our 40+ accommodation schemes

Up to 590 young people lived with us every night

87% of young people moved on from St Basils in a planned, positive way

CLOSING DATE: Friday 23rd May 2025

Job Title: Team Leader - FTC 12 Months

Reports to: Youth Services Manager

Hours of work: Full Time (37.5 hours per week)

*FIXED TERM CONTRACT - 12 MONTHS*

Key Responsibilities:

Project Management

As a Team Leader – Youth Hub you will:

1. Operationally manage the Youth Hub, ensuring compliance with contractual, regulatory and statutory requirements.
2. Ensure fair access and coordination of referrals in line with service criteria including delivery of briefing sessions to key referral agencies.
3. Develop and maintain local partnerships with key agencies including voluntary sector, local authorities, and private companies.
4. Contribute to reporting to the Commissioners within quarterly performance review meetings.
5. Maintain close reporting contact with the Youth Hub partnership managers to ensure effective service delivery, e.g., Housing and Children’s Services.
6. Ensure the effective discharge of statutory duties in line with Homeless Reduction Act 2017 and statutory guidance.
7. Develop and design the service to meet the identified needs of young people who are homeless or at risk of homelessness.
8. Identify initiatives to ensure the ongoing development of projects within the local area.
9. Develop and implement the service ensuring the best possible outcomes for young people, including homeless prevention through support and mediation, access to statutory services, and access to accommodation.
10. Support teams to provide high-quality support services that promote choice and independence, actively engaging young people in making decisions about their lives.
11. Develop St Basils staff through effective line management, ensuring compliance with standards, contractual and regulatory requirements, best practices, and policies.
12. Implement joint working arrangements with local Registered Providers (RPs), the local authority, and private landlords to ensure the delivery of an effective Accommodation Finding Service.
13. Develop communication channels with young people to empower them to shape and influence service delivery.
14. Measure project performance by setting and achieving targets and producing quarterly statistical reports.
15. Maintain agreed standards of joint working for all aspects of the service provided.
16. Ensure data collection requirements are maintained, following agreed procedures for review, tracking, and monitoring services.
17. Ensure staffing resources meet contractual requirements, monitor risks and trends, and make timely adjustments with necessary approvals.
18. Attend and contribute to key meetings, e.g., strategic or operational steering groups, case reviews.
19. Deputise for line managers as required.
20. Manage late duty rota and be on call to provide advice in crises or emergencies.

Further Aspects to the Role:

• Take responsibility for self-development and ensure knowledge and information used are current and relevant.
• Support the Fundraising Department in raising funds to sustain and develop work with young people, participating in fundraising events where possible.
• Engage with St Basils’ Psychologically Informed Environment (PIE) programme, attending all related training and activities, to better support young people, especially those with complex trauma.
• Work with the Youth Services Manager and relevant Directors to ensure business continuity plans are current, tested, and reviewed regularly.

Qualifications:

• Level 4 in Health and Social Care, Housing, or IAG
• Additional training in Housing, Leadership Management, Personnel, Care & Support Work (e.g., NVQ Level 5)
• Degree in Housing, Social Work, Criminal Justice
• Relevant Professional Qualifications: CQSW, Youth & Community DMS, Institute of Housing, Care & Housing

Role Experience:

• Experience in Youth Work, Residential or Social Work, Community Work, Education and Training, Housing and Support
• Experience working with young people with complex needs

Knowledge:

• Understanding of Housing Rights, Welfare Reform, and Homelessness legislation (e.g., Homeless Reduction Act 2017)
• Knowledge of Children’s Act, Sections 17, 20, and 47
• Commitment to E.O.P./Anti-Discriminatory practice
• EU and Immigration law related to housing and benefits eligibility