Team Leader (Barista Maestro)

TN United Kingdom; Hitchin; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Team Leader (Barista Maestro) and inspire a team to deliver exceptional coffee experiences. With a starting pay that increases with training, you will take on leadership responsibilities, ensuring high standards in service and product quality. Enjoy fantastic perks like free drinks, discounts, and a retirement plan while contributing to community initiatives. This role offers a unique opportunity to blend your passion for coffee with leadership in a vibrant environment.

Benefits

Free handmade drinks on shift

50% discount on food and drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Discounts on gym memberships

Feel Good discounts platform

Qualifications

• Experience in a busy environment leading teams.
• Passion for coffee and customer service.

Responsibilities

• Lead shifts to support colleagues and enhance customer experiences.
• Train and accredit new Baristas.

Skills

Team Leadership

Customer Service

Reliability

Flexibility

Job description

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Team Leader (Barista Maestro)

Costa Stotfold Services DT, Stotfold, Astwick Services Drive Thru, Hitchin, Hertfordshire, United Kingdom Req #71988 15 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Making the most of people’s talents to maximise sales
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a busy environment
3. Desire to take on shared responsibility
4. A love of turning knowledge into actionable ideas to help your store succeed
5. Willingness to learn and be bold, brave, and action-oriented
6. Flexible approach and can-do attitude, as each day offers exciting new challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

1. On-shift free handmade drinks plus 50% discount on food and bottled drinks
2. Costa Coffee Retirement Plan, with matching contributions
3. Life Insurance & Income Protection Cover (if you join our pension scheme)
4. Costa Discount App – 50% off food & drinks in Costa-owned stores when not working
5. Cycle to Work Scheme for savings on bikes and accessories
6. Share Incentive Plan – opportunity to become a Coca-Cola shareholder
7. Salary Sacrifice Pension Scheme with up to 10% matched contributions
8. Shoes for Crews – discounted shoe purchase scheme
9. Discounts on gym memberships and fitness accessories
10. Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you’ll contribute to fundraising for our Costa Foundation, supporting children in coffee-growing communities to access quality education.

A bit about us

At Costa Coffee, our core values are Passion, Warmth, Trust, and Courage. We’ve been the UK’s No. 1 coffee brand for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and a commitment to delivering excellent experiences to customers, communities, and colleagues.

We promote diversity of thought and ideas, encourage fearless approaches, and support risk-taking. Our culture champions individuality and inclusivity, where everyone can be themselves at Costa.

For any reasonable adjustments or general questions, please contact us.

Other details

• Job Function (REQUIRED): Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Permanent
• Minimum Salary: £12.33
• Job Start Date: 30 July 2024
• Location: Costa Stotfold Services DT, Stotfold, Astwick Services Drive Thru, Hitchin, Hertfordshire, United Kingdom