Team Leader - Barista Maestro

TN United Kingdom; Oakham; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking coffee brand that values passion and teamwork! As a Team Leader, you'll inspire your colleagues while ensuring exceptional service and quality. With opportunities for personal growth and a vibrant work environment, this role offers the chance to lead shifts, train new Baristas, and create memorable experiences for customers. Enjoy great perks like discounts, a retirement plan, and more, all while being part of a team that celebrates diversity and innovation. If you're ready to take the next step in your career, this is the perfect opportunity for you!

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Savings on gym memberships

Feel Good discounts platform

Qualifications

• Experience in team leadership in a fast-paced environment.
• Passion for coffee and providing excellent customer experiences.

Responsibilities

• Lead shifts and support colleagues in delivering great customer experiences.
• Maximize sales by effectively training and placing team members.

Skills

Team Leadership

Customer Service

Coffee Knowledge

Flexibility

Job description

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Team Leader - Barista Maestro

Costa Oakham Ram Jam Srvs U3 DT, Drive Thru, Unit 3, Ram Jam Services, Oakham, Rutland, United Kingdom Req #71902 11 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location).

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Maximizing sales by leveraging people's talents and placing them in the right roles
3. Training and accrediting new Baristas
4. Familiarizing with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a lively environment
3. Desire to take on shared responsibility
4. A love of turning knowledge into innovative ideas to help your store succeed
5. Willingness to learn, be bold, brave, and action-oriented
6. Flexible approach and can-do attitude, as each day offers new challenges

What we can offer

We’re really proud of our team members' work, and we want you to feel valued and rewarded with great perks and benefits:

• Free handmade drinks during shifts and 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan with matching contributions
• Life Insurance & Income Protection Cover (if joining our pension scheme)
• Costa Discount App – 50% off food & drinks in Costa stores when not working
• Cycle to Work Scheme for savings on bikes and accessories
• Share Incentive Plan – opportunity to become a Coca-Cola shareholder
• Salary Sacrifice Pension Scheme up to 10% matched contributions
• Shoes for Crews – discounted shoe purchase scheme
• Savings on gym memberships & fitness accessories
• Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you’ll participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities to access education.

A bit about us

At Costa Coffee, our core values are Passion, Warmth, Trust, and Courage. We are the No. 1 coffee brand in the UK for the 14th consecutive year. Join a genuine, passionate, and warm team that shares a love for coffee and delivering great experiences to our customers and communities.

We promote diversity of thought and ideas, support risk-taking, and foster a culture of learning and growth. Everyone is encouraged to be themselves and feel included at Costa.

For any reasonable adjustments and general queries please contact

Other details

• Job Function (REQUIRED FIELD): Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Permanent
• Min Hiring Rate: £12.33
• Travel Required: Yes
• Location: Costa Oakham Ram Jam Srvs U3 DT, Drive Thru, Unit 3, Ram Jam Services, Oakham, Rutland, United Kingdom