Team Leader - Adult Residential

Swanton Care & Community Ltd; Newcastle upon Tyne; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Refer a friend bonus

Long service awards

Benefits app

Cycle to work

Pension

Life cover

Training centre

Mental health support

EAP

Employee voice

Job summary

Swanton Care & Community Ltd is recruiting for a Care Team Leader in Newcastle. You will lead a team providing person-centred support to residents with complex needs, aiming to empower individuals to live life on their terms.

The role requires experience in care leadership and a proactive, compassionate approach. The Team Leader will support the service manager and be involved in recruitment, inductions, supervisions, appraisals and rota management to ensure high standards of care and consistent

Qualifications

• Experience of leading a care team in a residential setting.
• Proven track record of supporting residents with complex needs.
• Ability to recruit, induct, supervise and appraise staff.

Responsibilities

• Lead day-to-day management of shifts and ensure safe, effective care.
• Develop staff skills through coaching, training and supervisions.
• Support transitions into and out of the service and liaise with external professionals.
• Maintain person-centred care plans and up-to-date service user records.
• Oversee recruitment, rota planning, sickness and absence management.

Skills

Team leadership

Care experience

Person-centred care

Job description

About The Role

We are recruiting for a Care Team Leader at our established residential service based in Newcastle. Successful candidates must have a proven track record of managing a team with residents with complex needs. Experience of caring for people with learning disabilities, autism, epilepsy, communication needs and other health needs including challenging behaviour would be beneficial.

Location: Newcastle

Job type: Full time: 40 hours per week

We do not offer sponsorship

Whilst fully embracing the company ethos the Team Leader will support the service manager by leading the day to day management of a shift.

The Role

• You will work in a pro-active, responsive, effective and person centred way to ensure that the lives of the people you and the team are supporting are enriched, to be the best they are able.


• The team provide practical assistance and emotional support to empower people we support to achieve their goals and aspirations, respecting everyone’s individuality and enabling them to make appropriate choices to live the life they want to live.


• The Team Leader will provide practical assistance and emotional support to empower their team in supporting the people they support to achieve their goals and aspirations.


• You will be proactive and support the development and skills of Support Workers. This will include recruitment, induction, supervisions, annual appraisals, training, coaching, rota management, sickness and absence management.


• Take the lead to help Support Workers understand their responsibilities and by doing so ensure that safe, effective, caring, responsive and well lead support and care is delivered at all times. You will complete evidence based supervisions and observation supervisions as well as supporting your team of support workers to complete competency based appraisals.


• Support the Manager in managing transitions into and away from the service. You will be able to liaise professionally with all outside professional agencies, and ensure that all information is shared appropriately. Ensure that all the people we support have person centred support/care plans. You will be able to create and update these plans as per any changes that are required.


• To oversee and support the development of excellent quality within the service. You will design, develop and maintain excellent service user records. Working in a supportive manner that empowers the service user to live their life in their chosen manner.

About you

Do you have previous experience working in care, leading a team and want to further your development within a Team Leader role?

This is an opportunity for a pro-active Team Leader to join an evolving Care Company. You will need to have previous experience of working within a care role and experience of leading a team.

Here at Swanton, we are looking for people who share our core values and are able to apply these to the work that they do. At the heart of our ethos are five key words, these underpin the PRIDE we take in our services.

‘Potential, Responsibility, Integrity, Diversity, Empathy’

What we can offer

• Refer a friend scheme we know that you will know fantastic people who will be make a great contribution, you will receive £400 each time a successful referral is made *


• Above and beyond we recognise that our staff teams do amazing things for the people we support and their teams. We award contributions for those who go the extra mile and for good inspection feedback with vouchers for high street shops and other surprises!


• Long service awards we recognize your contribution to the team and celebrate long service


• Employee benefits app stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.


• Cycle to work you can save money and get fit with our salary sacrifice scheme


• Pension we will auto enrol you into our salary sacrifice pension scheme


• Life cover you will be entitled to the death in service benefit.


• Funded qualifications earn whilst you learn! we aim to develop our own talent, giving you the opportunity to develop your career with Swanton *


• Career pathways we invest in our people and offer apprenticeships in Health and Social Care (Level 3). Earn whilst you learn has never been easier!


• Swanton Educates we have our own training qualification centre which can further support your development


• Trained mental health first aiders available to support you when you need someone to talk to


• Employee Assistance Programme (EAP) free confidential access to 24hr assistance program for counselling, advice and support


• Employee Voice we hold regular events throughout the year to listen to your feedback about working with us


• *subject to eligibility & criteria


• You will be required to complete pre-employment checks including an enhanced DBS.

About The Service

We provide person centred support to people 24 hours a day within a community based residential home