Team Leader

The Coffee House; Wigan; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading coffee house in Wigan as a Coffee House Team Leader, where you'll inspire a passionate team and create exceptional guest experiences. With a competitive hourly rate and a dynamic work environment, become part of a community hub that shares your love for coffee. Develop your skills and enjoy a fulfilling career while crafting memorable moments for every guest.

Qualifications

• Experience as a team leader or in a similar role.
• Passion for coffee and guest experience.
• Ability to foster a vibrant work environment.

Responsibilities

• Inspire and lead the coffee team to success.
• Create memorable experiences for guests.
• Ensure high standards of product quality.

Skills

Leadership

Teamwork

Customer Service

Quality Control

Job description

Join Our Passionate Team as a Coffee House Enthusiast!

About the Opportunity:

Salary: Enjoy a competitive rate of pay, up to £13.30 per hour

Contract: Permanent, offering a minimum of 30 hours per week

About Us:

Calling all coffee lovers! At The Coffee House, nestled in the heart of Wigan, we're not just brewing coffee - we're crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we've been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we're not just a coffee shop, we're a community hub.

About You:

Are you ready to bring your energy and enthusiasm to our team? Whether you're a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Leader, you’ll be essential to our store’s success. Acting as the cornerstone of our business, you’ll support the Store Manager in ensuring seamless operations and an exceptional guest experience, all whilst helping our team achieve their full potential.

What You Will Bring:

Leadership and Management

• Inspire and invigorate our team, transforming them into coffee connoisseurs and service champions.
• Guide the dynamic rhythm of our bustling coffee haven, orchestrating shifts with finesse and style.
• Foster a vibrant work environment where teamwork is paramount.

Guest Experience

• Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey.
• Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.

Quality Control

• Maintain our standards of excellence, ensuring each brew meets the mark of perfection.
• Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
• Enforce all health and safety protocols, nurturing an environment where guests and team thrive.

Product Expert

• Develop an in-depth understanding of our offerings to confidently advise and assist guests.
• Craft great coffee that hits that sweet spot every time - don’t forget about our teas, coolers, seasonal ranges and more.

Team Player

• Hold responsibility for opening and closing the store and other duties as needed.
• Most importantly, have fun—this is your time to learn, develop, and meet great people.

Our Hiring Process:

• Apply now through our website.
• Stand out from the crowd? You'll hear from us for a friendly chat about your skills and experience.
• Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.

Ready to brew up some magic? Apply today at and become part of something special!

Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.